Tru-Bolt Electronic Lock Troubleshooting [Step By Step Guide]

Tru-Bolt Electronic Locks are some of the highest-rated door locks on Amazon. These devices offer secure, keyless entry and exit via a digital code. But, like any hardware, they can occasionally experience issues that render them inoperable.

If you’re experiencing issues with your lock and need a little troubleshooting advice, you’ve come to the right place. This article is jam-packed with useful tips and techniques that can help you resolve your problems.

Tru-Bolt Electronic Lock Troubleshooting Guide

Tru-Bolt Locks are some of the most reliable and popular locks on the market, but they can be prone to a few issues. These issues are often easily resolved, so it’s best to know how to troubleshoot them before they occur.

Tru-Bolt Electronic Lock Troubleshooting Guide

Some of the most common Tru-Bolt locks issues are given below.

Tru-Bolt Electronic Lock Won’t Stay Locked

This can have a few different causes. The first one to check is the batteries.

If the batteries are low, the lock will fail to lock and unlock.

Most electronic locks require four AA batteries, so if you notice that the batteries need to be replaced, replace them with a fresh set.

You also want to check the bolt to make sure it is fully extended. If there is any debris that is blocking the bolt, it will not be able to lock.

The Tru-bolt electronic lock needs to be aligned correctly for it to work properly. The bolt needs to be lined up with the strike plate on the door jam. If the bolt is not lined up correctly, the door will open even if the code is entered correctly.

The bolt also needs to be fully extended in order to lock correctly. Make sure the bolt is fully extended and lined up correctly with the strike plate before closing the door.

If your Tru-Bolt Electronic Lock Won’t Stay Locked, first observe the position of the Entry Switch.

The problem might be because the Entry Switch is not set in the correct direction. To fix this, simply change the switch to the correct setting and your lock should work as intended. Here are the steps to do this:

  1. Start by removing the interior assembly from the Tru-Bolt Electronic Lock door.
  2. Make sure the Entry Switch (a black button with “L R” on it) is in the correct position according to whether the door is left- or right-handed. If the door is left-handed, set the switch to “L”; if the door is right-handed, set the switch to “R”.
  3. To install a right-handed door, the thumb turn on the interior of the door must be in the vertical position. For a left-handed door, the thumb turn must be in the horizontal position.
  4. Install the interior assembly again and check to see if the lock is still locked.

Tru-Bolt Lock Keeps Beeping

The Tru-Bolt lock may beep for a variety of reasons, including a low battery, an incorrect entry code, or a problem with the locking mechanism. If the beeping persists, it is recommended that the lock be checked by a qualified locksmith.

If your Tru-Bolt Electronic Lock starts beeping and flashing, it could be for any number of reasons:

  • The lock is open and operational. The green indicator light will illuminate, followed by one long beep.
  • The door is locked. You’ll hear two short beeps, and the indicator light will turn red.
  • If you see two short beeps followed by two red flashes, that means the programming is invalid.
  • The lock will beep 7 or 9 times constantly for 5 seconds to indicate low battery power.
  • Your battery is running Very Very low. You will hear four short beeps and the indicator light will flash red four times.
  • After four incorrect code entries, you will hear two short beeps and see the indicator light flash red.
  • If you hear one long beep followed by a short beep, that means the Tru-Bolt Lock is powering on successfully. The indicator light will also turn green.
  • If you hear three long beeps and see three red flashes, that means there’s a lock error.
  • Repeating Operation after Tru-Bolt Lock Error: You will hear two short beeps 3 time and then it id followed by red light beeping 6 times.

If you’re hearing a beeping noise and seeing a flashing light coming from your tru-bolt lock, it means the batteries are running low. Quickly replace them with new batteries, making sure to use the correct type and inserting them in the proper order.

Tru-Bolt Locks Then Unlocks

There are a few reasons why a Tru-Bolt lock may cycle through the locking and unlocking process repeatedly.

One possibility is that the deadbolt is not fully extended into the strike plate. The deadbolt needs to be fully extended in order to properly engage the locking mechanism.

Another possibility is that the locking mechanism is not fully engaged. The locking mechanism on a Tru-Bolt lock is engaged by rotating the thumbturn on the inside of the lock clockwise. The thumbturn must be rotated until it is flush with the faceplate in order for the locking mechanism to be fully engaged.

Another possibility is that the batteries in the lock are low and need to be replaced. The batteries in a Tru-Bolt lock are located in the back of the lock. To replace the batteries, remove the two screws that secure the backplate to the lock. Remove the backplate and replace the batteries.

Tru-Bolt Electronic Deadbolt Not Working After Battery Change

There are several reasons why your Tru-Bolt Electronic Deadbolt might not work after you change the batteries. Here are some of the most common reasons:

1. The deadbolt is not receiving enough power.

Make sure that the batteries you are using are fresh and that they are properly installed. If you are using a wireless deadbolt, make sure that the batteries in the control unit are also fresh.

Check here for Schlage lock issue.

2. The deadbolt is not properly aligned.

If the deadbolt is not properly aligned, it will not engage properly. Make sure that the deadbolt is properly aligned before changing the batteries.

3. The deadbolt is jammed.

If the deadbolt is jammed, it will not engage properly. Use a screwdriver to manually disengage the locking mechanism. Once the locking mechanism is disengaged, you should be able to change the batteries.

4. There is something obstructing the deadbolt.

If there is something obstructing the deadbolt, it will not engage properly. Make sure that there is nothing obstructing the deadbolt and then change the batteries.

5. The deadbolt is not physically attached to the door.

If the deadbolt is not physically attached to the door, then it will not engage properly. Make sure that the deadbolt is physically attached to the door and then change the batteries.

6. The batteries are not properly inserted.

If the batteries are not properly inserted, it could cause the deadbolt to not engage. Make sure that the batteries are properly inserted and then change the batteries.

Tru-Bolt Electronic Lock Not Working

There are several reasons why the electronic lock on your Tru-Bolt safe might not be working. Here are some of the most common reasons:

The batteries are dead: This is the most common reason why your electronic lock might not be working. Always make sure that the batteries are fresh and properly installed before using your safe.

The keypad is not properly installed: Another common reason why your electronic lock might not be working is because the keypad is not properly installed. Make sure that the keypad is properly secured to the safe before using it.

The lock is jammed: If the electronic lock on your Tru-Bolt safe is jammed, it might not be working properly. Always make sure that the lock is not jammed before using your safe.

The electronic lock is not properly programmed: If the electronic lock on your Tru-Bolt safe is not properly programmed, it might not be working properly. Always make sure that the electronic lock is properly programmed before using the safe.

The power supply is not connected: If you have unplugged the power supply on your Tru-Bolt safe, it might not be working properly. Always make sure that the power supply is properly connected before using the safe.

The battery contacts are dirty: If the battery contacts on your Tru-Bolt safe are dirty, it might not be working properly.

Changing the Existing Programming Code on Tru-Bolt Electronic Deadbolt

When your Tru-Bolt Electronic Lock is first shipped or purchased, you’ll need to change the default Programming Code of the lock — 123456 — to one of your choice. This is because it will become the master password of your lock, and will be required for all programming functions that would allow someone else to access and make changes to your lock programming.

tru bolt electronic lock change code

More so, if you’ve previously changed the Programming Code and want to change it again for any reason, you can easily do so, as there is no limit to how many times you can change the Programming Code.

If you want to change the code on your Tru-Bolt Electronic Lock, here’s what to do:

  • To change your Programming Code, enter the existing code and press the Unlock button. If you don’t know what the current code is, it’s probably the default code (123456).
  • Now Press the Key 4.
  • Press Unlock Button.
  • Enter a new code (6 digits) in the field and press “Unlock” to continue.
  • Now again enter the new programming code and press the “Unlock” button to continue.
  • If you see a green light and hear one beep, it means you have successfully changed the programming code. You will need to use the new code for all future programming functions.

Tru-Bolt Electronic Lock Change Code is 123456.

How To Reset Tru-Bolt Lock

If you’ve forgotten your programming code, or have minor issues with the lock, you can perform a factory reset.

Be careful though — this will erase all of your custom passwords and settings, so you’ll have to start over if you hope to program the lock again.

After the reset or programming, the lock will require all original settings to be input again.

To perform a factory reset, you must remove one battery then wait 10 seconds. Once you put the battery back in, you must wait another 10 seconds. Finally, hit the lock button 3 times within three seconds and your product will be factory reset.

After following the reset instructions, you should hear a beep and see the indicator light turn green. This means the reset was successful.

Tru Bolt Electronic Deadbolt Manual

If your Tru Bolt electronic deadbolt is not working properly, there are some troubleshooting tips you can try to solve the problem. If the deadbolt is not locking or unlocking, you may need to replace the batteries.

If the deadbolt does not operate at all, you may need to reset it. If you are still having problems, you may need to replace the entire deadbolt.

Final Thoughts

As we can see from the above issues, all can be resolved easily at home. However, if the problem persists and you feel unable to resolve it, please contact a locksmith. The troubleshooting process is fairly simple, and it is not just about Tru Bolt Electronic Deadbolt.

Do not hesitate to contact your locksmith for further advice.

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