There are a few reasons why your KitchenAid ice maker not filling with water. You can troubleshoot the issue by checking things like the water line, inlet valve, control arm and the ice maker itself. If you’d like to learn more about how to fix this trouble with your ice maker, continue reading.
Having an ice maker is just like having fresh water at your door. We can always count on it to be there when we need it. A convenient and reliable ice maker makes sure that your guests will have their own glass of cold water or even highballs.
When your ice maker is no longer making ice, you try to diagnose the problem. In the process, you often find that the issue is more complicated than you thought. The first thing to do is make sure it’s really not just a matter of cleaning the machine and restarting it. But that’s rarely the issue, and if it is, make sure to clean it thoroughly before you start troubleshooting a more serious issue.
KitchenAid Ice Maker Not Filling With Water – Troubleshoot and Diagnosis
When troubleshooting your KitchenAid ice maker, consider these common problems first, and then move on to more advanced problems. Common issues include a clogged water line, a missing filter, or the need for a factory reset. If these solutions do not work, follow further troubleshooting steps from KitchenAid.
KitchenAid Ice Maker is Off
First, make sure the ice maker is plugged in. The ice maker prongs should plug into the back or the left side of the freezer; if not, you may have to change out the cord. The on-off switch may be located on the right side, behind a door, or with an additional power button. When setting up your KitchenAid ice maker, be sure to connect the appliance to a dedicated circuit and make sure that it is receiving the correct voltage. If you need to adjust the voltage, be sure to choose a compatible voltage transformer. If you have an on/off switch, make sure that it’s set to On.
You should also know that if your ice maker is turned off, it will not fill with water. Check the electrical plug to see if it’s in the correct spot, and make sure it’s connected properly. If you can’t find where it is plugged in, or if there is an on / off switch nearby, check your user’s manual for locations and instructions.
KitchenAid Ice Maker needs a Reset
First, try disconnecting the appliance and then plugging it back in. If after this nothing happens, you will want to use a reset button if there is one. Because every KitchenAid ice maker has a different design, you will need to check the user manual for your model to find out where it is located. While some models have a reset button located on the outside of the ice maker, others have one that is located inside of it.
Start by removing the bucket from the maker, and press down on the release button to remove it.
To reset the KitchenAid ice maker, locate the reset button. For example, some models have a small button in the rear of the icemaker, others have a button on the bottom front. Press and hold for two seconds or until you hear a chime. Then release. Never press multiple times. Overfilling is possible if you press too many times.
When resetting the ice maker, place the ice bucket back into its position. The water should start to fill within 3-4 hours, but if it does not fill after that time period, you will need to try the next thing on the list.
Check the Control Arm
The control arm is a lever located near the bucket of your refrigerator, which regulates how much ice is being made. If you’re still having trouble, make sure that the control arm is in the on position. You may have accidentally bumped it and turned it to the off position, which would inhibit ice production. To do this, check both the switch on the front of your refrigerator and the digital display — if either one indicates that your ice maker is off, turn it back on.
The ice maker control arm is a simple switch. When the ice maker is turned off and the arm is up, there is no electricity to the motor or water pump. When the control arm is down, the motor runs, pumping water through the icemaker and letting you make fresh ice. When the control arm of your ice maker is down, that’s known as the on position.
Clogged Water Filter
You should regularly clean your Samsung water filter because it is high in demand, therefore most often clogged with dust. Also, due to the accumulation of dust and dirt, the flow of water decreases. To clean it, first remove the filter from the refrigerator, then wash it in hot water and leave it to dry thoroughly.
If you find that your KitchenAid ice maker is not making any ice, the first thing to look at is the filter. If you see that it is not clean or clogged, you may want to clean it out by rinsing it in warm water. If this does not solve your problem, then you can try replacing the filter with a new one by following the instructions from KitchenAid.
The filter may be installed incorrectly. Please refer to your user’s manual, or contact a certified installer if you are unsure how to install the filter correctly.
Water Line Issue
Limescale and calcium deposits are inevitable, and they can make an ice maker produce less-than-optimal results. If your ice maker’s water line has become clogged by these deposits, you’ll need to clean it out before the issue interferes with the machine’s performance.
This can happen for many reasons. By now, you should know that the water line during the winter months can become frozen and stop working. Therefore, all you need to do is take out your ice bucket and use some warm water to defrost the ice mold and let it run a minute before you put it back in place. This will allow the water line to supply ice again, so your ice maker will work like brand new.
The easiest way to deal with a frozen water line is to simply unplug the refrigerator. Once you’ve done that, pull off the water line and blow through it. If there’s no blockage, then your water line will be extra cold. It’s probably build-up instead of ice. Next, run some distilled vinegar through the waterline. Keep doing this as many times as it takes to break up all of the build-up.
If your water line gets frozen, you’ll also need to defrost the freezer. If there are any frozen foods in the freezer, remove them and place them in a safe area. Place a paper towel on the bottom of the freezer and thaw that out for about 24 hours. Make sure you check the water line occasionally for more issues.
Defective Water Inlet Valve
When the water inlet valve is not working, the water will not fill up the mold. Make sure you turn off your ice maker and then check the water inlet valve for any debris or buildup. If nothing is inside of it, replace it with the same model.
Low water pressure can cause the inlet valve to fail to open, since it needs a certain amount of water pressure in order to do so. But if the pressure is too low, the system may still be getting the correct amount of water — but the problem could be that there’s not enough pressure for the valve to open. If you’ve determined that the system is getting enough water pressure, check that the valve is working by testing it with a multimeter.
If you are having trouble with your ice maker, you may need to replace the water inlet valve. To see if it is the problem, you can use a multimeter to test for power in the water inlet valve. If your multimeter does not read any power coming from the inlet valve, then it’s time to replace it.