If you’re Samsung TV keeps saying “network cable disconnected,” there are a few things you can do to fix the problem. First, check to make sure the Ethernet cable is plugged into the back of the TV and tightened. If that doesn’t work, try unplugging the TV and plugging it back in. You may also need to restart your router or modem.
If none of these solutions work, you may need to contact your ISP.
In this article, we’ll explore the reasons why this error message appears and what you can do to fix it.
Why Does My Samsung TV Keep Saying Network Cable Disconnected – Reasons And Solutions
Let’s see the solution.
1. Check For Loose Connections
For many Samsung TV owners, the dreaded “network cable disconnected” message is all too familiar. The good news is that in most cases, this problem can be fixed with a little troubleshooting.
Check all of the connections from your TV to your router or modem. Make sure that each connection is tight and secure.
Check to make sure that the network cable is properly connected to both the TV and the router. If it’s not, then snugly reconnect it and try again.
2. Check if the TV is connected to the network
If you’re having trouble with your Samsung TV, one issue might be that it’s not properly connected to the network. There are a few ways to check if the TV is connected to the network.
First, check the back of the TV to see if there’s a physical connection between the TV and the router. If there isn’t, then you’ll need to connect them using an Ethernet cable.
Once you’ve ensured that there’s a physical connection, turn on the TV and go to the menu settings. In the menu settings, look for an option called “Network” or “Internet”. Select this option and then choose “Network Status”. This will show you whether or not the TV is connected to the network.
If it says that the TV is disconnected, then try restarting both the TV and the router. Sometimes this can fix temporary connectivity issues.
3. Try a Different Cable
If you’re having trouble with your Samsung TV repeatedly saying “network cable disconnected,” try a different cable.
You may be using a damaged or incompatible cable. If you’re using an HDMI cable, try a different HDMI port on your TV. You can also try connecting the HDMI cable to a different TV to see if that works.
4. Ensure That Network Settings Are Correctly Configures
If you own a Samsung TV and keep getting an error message saying the network cable is disconnected, it’s likely due to incorrect network settings.
To fix this, go into your TV’s settings and choose the right network type (wired or wireless), input the correct IP address, DNS server, and gateway information.
If you’re still having trouble, try resetting your router or contacting your ISP for help.
5. Defective Router
it might be due to a faulty router.
Try unplugging the router and plugging it back in. If that doesn’t work, try resetting the router. If you’re still having trouble, contact your Internet service provider.
6. Check For Firmware Updates
If your Samsung TV keeps saying that the network cable is disconnected, there are a few things that you can do to fix the problem.
First, check to see if there are any firmware updates available for your TV.
If there are, install them and see if that fixes the problem. If not, try resetting your TV to factory defaults.
This will reset all of your settings, so you will have to set up your TV again. If neither of these solutions works, you may need to contact Samsung customer support for further assistance.
Final Thoughts
In conclusion,if your Samsung TV is saying that the network cable is disconnected, there are a few things you can try to fix the issue. First, check that the cable is firmly connected to both the TV and the router. If it is, then try restarting both the TV and the router.
If neither of those solutions work, you may need to contact Samsung customer service for further assistance.
Hi there! I’m Sam Hendricks, and I’m a repair technician and expert. I created this website to help people like you save money and time by fixing your own appliances.
Over the years, I’ve seen people spend a lot of money on unnecessary repairs or replacements. That’s why I decided to share my expertise and create easy-to-follow guides for fixing appliances on your own.