Samsung washers and dryers are quite popular high-end washer and dryer models. This is why there are a lot of problems that people face with these models. One of the more common problems is the Samsung washer not draining properly. Here we will learn how to fix this problem by unclogging the drain pump filter which is located on the back of the washer.
Samsung washer is one of the best brands of washing machines in the market. Although they are bit expensive, they offer great services and superior products. Samsung washing machines are efficient and durable. Samsung models have high power and spin speed. They handle large loads efficiently and come with an electronic control panel to help users set up washing cycles.
Samsung Washer Not Draining – Troubleshoot and Diagnosis
The Samsung washer won’t drain issue can be caused by a few different things. First, you’ll want to check the obvious, like the hoses and drain pump, for problems. If you’re still confident your washer is working correctly on the inside, there are also some less obvious problems that are worth checking.
1. Clogged Drain Hose
Water is an essential part of washing clothes in a washing machine, but at the end of each cycle it must be removed from the drum. Water pumps are often used for this purpose to pump water out of the drum via a drain hose using suction.
If you’re doing laundry and the drain pump kicks on, but there’s no water draining from the washer, it means that something is blocking the drain hose. Check the hose for obstructions and clear them out if you find any.
The first thing you should do is to turn off the washer and place it on a stable, secure surface. Next, you have to move the machine so that you can access the drain hose from where it connects to the washer. The last thing you have to do is detach the hose from the washer and remove it from the basin or tub. If there’s a clog in the hose, check for any obstruction.
If your washer is draining poorly and you don’t see water coming out the drain, check the hose and make sure everything inside it is unblocked. Wiggle the hose and make sure there’s nothing stuck inside — if water still isn’t coming out, we recommend locating a long tool (like a broom handle) and pushing it through the hose to clear whatever may be blocking the flow.
Also, check the drain hose for any kinks. Do not direct the hose into its aperture, but leave it at an angle instead. This ensures that there are no bends or kinks in the hose, which can lead to clogs.
2. Improper Drain Height
If you place your washing machine too high above ground, water won’t drain quickly enough and eventually the machine will stop working. The draining rate is tied directly to the height of the washing machine above the floor. For best results, follow your manufacturer’s recommendations in regards to the position of your washer, and avoid placing it higher than 6 – 8 inches (15 – 20 cm).
3. Poor Load Distribution
It’s crucial to evenly distribute the weight of your clothes in your front-loading washer. If you don’t, small vibrations can develop as a result — and these vibrations can cause bigger problems down the line. As a result of imbalance, your washer may not spin properly or drain fully – which could mean a trip to the appliance repair shop.
Evenly distribute your laundry load in the washer. Do not exceed the recommended capacity, otherwise your clothes may come out unclean. Check the leveling of the washer, and adjust its feet to prevent it from vibrating or moving around.
4. Clogged Drain Pump Filter
To prevent water damage and excessive mold, all washing machines have a pump that drains the water from the tub. This pump is an essential part of a washing machine that keeps laundry clean and prolongs its lifespan by protecting against rust and mildew.
However, if you find yourself with a slow drain and the pump appears to be running, there’s a good chance that the pump filter is clogged. The water in your machine needs to pass through the pump when you use it, and when this happens quickly, there’s no need for a filter. However, when water builds up in the machine, it can sit in the pump for too long and cause gunk to build up in the filter.
Unplug the washing machine from the electrical outlet, avoid pulling it away from the wall. The drain pump filter is on the back panel at the bottom of the machine, next to the water supply hoses.
Remove the back panel and locate the pump. Disconnect the suction side of the pump from the drain hose. If you find any blockage, remove it with a tweezer. Reattach the suction side to the hose and replace the back panel. Check to see if your problem is fixed.
5. Check Lid Switch
The lid switch is an important part of the safety system that’s built-in to every washing machine. This switch prevents damage from occurring if a child or pet gets into your washing machine while it’s running. If the top lid is open, the machine will stop immediately and won’t run again until the lid is left closed.
If you suspect your lid switch to be defective, order a replacement and use it to test the functionality of the lid switch. Most lid switches can be tested by using them — open the lid to the machine and push down on its switch. If this tests clean, you can proceed to test other components, like your motor or heating element.
Test the lid switch with a multimeter to see if there is continuity. If the switch is bad, you can go online to find an order form for a new one. Be sure that you unplug the washer from the power supply, disconnect the switch, and remove the top cover before replacing it with your new one. Be sure to reconnect everything afterward.
6. Faulty Drain Pump
When the drain pump breaks down, there’s a chance that your washer won’t be able to drain out water. Although you can use your hands to pull out the remaining water from inside the machine, it is unreliable and you might end up with an even more serious issue. The best thing to do is contact a repair technician as soon as you notice that the washer isn’t draining properly.
In order to diagnose and repair the problem, you’ll need access to your washer’s inner workings.
A clogged drain pump is sometimes the result of a customer not properly rinsing clothing, but it could also be caused by loose fabric in the drain pump. Use a multimeter to determine if this is the case. If so, remove any clothing or fabric that may have gotten stuck in the drain pump. Once you’ve finished testing the drain pump, inform your customer of your findings and offer to replace any faulty parts when fixing their washing machine.
7. Worn Out Drive Belt
When the water seems to be draining at the end of a wash or rinse cycle but no water is coming out of the drain, look for a rubber belt at the bottom of the machine (or right below it) that is connected to a pump. This belt is what helps move water through the drain, and if it’s worn or damaged, your case of waterlogged laundry will most likely continue.
When the belt breaks on your washing machine, do this:
- Unplug the washing machine
- Pull it as far as possible from the wall.
- Remove the top panel, which you can do by unlatching or unscrewing it from the back of the washer.
- Behind it you’ll see a belt; this is what drives the pump to agitate your clothes.
- Remove the old, worn-out belt and install the brand new belt.
8. Clogged Drain Line
If a washing machine doesn’t drain, it’s usually because there is a clog further along the drain line in the waste system. If water isn’t flowing properly through the pipes, it takes much longer to pump the water out of the machine and leads to a variety of other issues down the road.
If your drain is slow, make sure to use a drain cleaning tool. If it’s still slow, call a plumber: The problem might not be in the drain at all, and additional home remedies could make things worse.
9. Fault Coin Trap
The coin trap in some washing machines is one of the most commonly overlooked parts. The clogged coin trap can cause various problems, including broken or slow-draining washers. If you’re having problems with your washer, inspect the coin trap first.
10. Faulty Pressure Switch
A faulty pressure switch will cause an overfill in your washer’s drum, which will lead to water spilling out of the machine. This is easily prevented by giving your pressure switch a regular inspection.
If the pressure switch is faulty, you will need to replace it as soon as possible — but that doesn’t mean you need to a pricey licensed plumber. Instead, you can find out how to locate and check your water pressure switch in your user’s manual.
Hi there! I’m Sam Hendricks, and I’m a repair technician and expert. I created this website to help people like you save money and time by fixing your own appliances.
Over the years, I’ve seen people spend a lot of money on unnecessary repairs or replacements. That’s why I decided to share my expertise and create easy-to-follow guides for fixing appliances on your own.