It’s unfortunate, but sometimes we have to deal with a TV that no longer turns on. Being stuck with a non-functioning TV can be super frustrating, especially if you’re staring at the “No Signal” or “Check Signal Cable” message on your Vizio TV’s screen.
This article will provide you Vizio TV troubleshooting tips; hopefully one of them is just what you need to get your Vizio TV working again.
Vizio has been in the TV market for years and its set of different models is indeed impressive. Each model offers a similar number of features, which are customizable and can change according to your wish.
However, there seems to be a problem that plagues every Vizio TV.
There are many reasons Vizio TVs won’t turn on, but by following the above steps and examining your remote control for damage or defects — you can quickly identify and fix any issues. If a factory reset does not work, or you see visible damage to the power cord – it’s best to send it back to Vizio Support.
Fixing the problem when your Vizio TV won’t power on requires narrowing down the issue and finding a solution that works.
Vizio TV Won’t Turn ON – Troubleshoot And Diagnosis
Don’t panic if your Vizio suddenly stops working. A few reasons could explain why this is happening, and in most cases, it’s not because there’s something wrong with your TV.
Sometimes, all you need to do is troubleshoot a few things and get things back on track.
1. Inspect The Remote Control
Most of the time, the reason why your Vizio TV won’t power on is that the batteries in the remote control are dead. The first thing you should do is check the remote control and replace the batteries if necessary.
It’s also a good idea to check if the remote control is working properly. You can do this by pressing the power button on the remote control. If the Vizio TV doesn’t turn on, then the remote control is most likely the problem.
If you’re having trouble with your TV’s connection, try pressing the power button on the TV. The location of the power button will depend on the model of your Vizio TV, but it should be on either the bottom left or bottom right side.
If pressing the power button on the TV turns it on, you’ll need go through the process of reconnecting and setting up your remote control.
You can do this by pressing the TV button on your remote control, which is usually located on the top right side of the remote. Once you press that, just follow the prompts until you’ve completed the setup.
Sometimes, a Vizio TV’s infrared receiver will be damaged or broken, preventing it from receiving commands from your remote — this could be caused by misplacing the remote or dropping the TV itself. However, you can use the Vizio TV remote app to control your device while you wait for repairs.
2. Check If The TV is Getting Power
While this seems obvious, it’s always worth checking the power source to ensure that the power cord is plugged into the outlet and that the main power switch is turned on.
First, ensure that the power cord is plugged into the power outlet and the back of the Vizio TV. If the power cord and power outlet appear to be working correctly, unplug the power cord from the power outlet, wait 5 minutes and re-plug in. If the TV continues to refuse to turn on, check to see if your power outlet is controlled by a switch or timer that may have accidentally been turned off.
A Vizio TV won’t turn on if there is an issue with its power source. If the menu icons or options appear on the screen, then the TV simply needs to be plugged in correctly in order to work. If the power source is damaged or disrupted by a power outage, for example, then it will cause your TV to not function at all — most likely including even just turning on.
3. Do A Power Cycle
One of the first things you should try when your Vizio TV won’t turn on is a power cycle.
This means turning off your TV and unplugging it from the power outlet for 30 seconds. After 30 seconds, plug your TV back in and turn it on.
This should fix any minor software issues that may be causing your TV to not turn on.
If you follow these steps, you should be able to turn on/off you Vizio TV. If the TV isn’t responding to the remote or power button, this may work.
4. Do A Factory Reset
If your TV is having issues, like not turning on, then you should factory reset it. This will bring your device to its original settings so that you can start fresh with it.
To do a factory reset on your Vizio TV (without Remote):
- Find the power button — usually at the side, but you can also check your User Guide for exact instructions.
- You’ll hold it down, and then you’ll need to press and hold the volume down and source buttons simultaneously; doing this for a few seconds.
- There will be a prompt on the TV to press and hold input — and you’ll press that as well for about 10 seconds.
A factory reset of your Vizio TV will restore the TV to all-default settings, erasing any data you may have saved on the system. You should back up your data if possible before proceeding with a factory reset.
Follow below steps to do a factory reset on your Vizio TV (with Remote):
Turn on your Vizio TV using the remote.
On your remote, press the Menu button. Use the arrow keys on your remote to navigate to the “System” section on the menu. Select the “Reset & Admin” option on the System settings menu.
A drop-down menu will appear. Select the “Clear Memory/Factory reset” option. If a password is required, enter the password (0000) and press the “Select” button. You should see a confirmation message appear. Press the “Select” button again to confirm your selection.
Once you follow the above steps, your Vizio TV will reset to its original factory settings.
5. Check Power Connection
If your TV is unresponsive or having other problems, it might be due to a loose or bad power cord. Check if the connection to both the TV and power outlet is fully and correctly plugged in.
Check is the power cord itself—are there any cuts, tears, or other signs of damage and signs of wear? Sometimes the plug on the end of the power cord is loose. Try plugging it in and out of the outlet and see how it fits. If it doesn’t fit tightly into the outlet, then you may need to replace the cord.
It’s also possible that the outlet itself is loose or you may need to replace the outlet. If it’s the outlet, try plugging in another device that you know works. If the device powers on, then you may have a loose outlet.
Frozen Screen
If your TV screen is frozen and the TV is unresponsive, usually the issue is with the HDMI or the HDMI port. If you have an HDMI cable, try connecting the device through a different HDMI port on the TV.
6. Use a Polarized Power Cord
One user complained about the power cord not working properly with their Vizio TV, and the issue resolved once they purchased a new outlet adapter.
Outlets can be erratic when it comes to digital electronics — so, before resorting to repair or replacement, it’s essential to test for any potential wiring issues.
Non-polarised power cords are likely to cause issues with products. Swap it for a polarised cord, and your device will probably start working again.
7. Replace Internal Components
If your electronics are not working, they may be suffering from common problems such as failing parts. Most modern Vizio Tvs have a power supply board that is prone to failure. The most popular parts on this board are Capacitors and transistors.
When you troubleshoot an electronics board, the ability to identify potential power problems is a vital skill. However, most boards are susceptible to common parts that fail.
It’s dangerous when capacitors (often responsible for converting AC power into DC) burn out and overheat.
Note: Only Check TV Internal Parts if you have been trained in repairing TV.
If a Vizio TV is not turning on and there’s no power indicator light, the problem isn’t usually with the LED panel. Instead, it’s more likely due to a failure of the Timed Controller Board, which transfers power from the outlet to the screen.
The Vizio TV has a Timed Controller Board (T-Con) that receives power from the AC input and relays signals to the LCD or LED display. If it appears to be dead, you’re likely experiencing a bad T-Con board.
If you’re not a certified TV repair technician, it’s best to let the professionals handle it. The inside of a TV is extremely complex and delicate — and if you don’t know what you’re doing, you could end up making things worse for yourself or your electronics.
8. Contact Vizio Support
First, check the warranty status of your Vizio TV. If you still have it and your TV is within the extended warranty period, contact Vizio support. They may replace the motherboard/power board or send you a new TV.
If your Vizio TV isn’t working, you should contact Vizio support. You can either call them or use the live chat feature on their website. Just make sure you have your serial number ready when you go to contact customer service. The number is usually printed on the back of the TV or located somewhere in the settings.
Final Thoughts
Sometimes we need to deal with problems — like when your TV stops working.
The first step is to identify the problem you’re experiencing, and then figure out why it happened. The last step is to go over some potential solutions that should help fix the issue.
Troubleshooting a problem often begins with identifying what isn’t working, so we’ll start there. If your TV won’t turn on, you can rule out any potential issues with the electrical outlet or power cord. Next, you should turn to the TV itself — if it has connectivity issues, for example, then it could be the culprit.
Do you have any other troubleshooting tips or suggestions? Please share them with us in the comments!
Hi there! I’m Sam Hendricks, and I’m a repair technician and expert. I created this website to help people like you save money and time by fixing your own appliances.
Over the years, I’ve seen people spend a lot of money on unnecessary repairs or replacements. That’s why I decided to share my expertise and create easy-to-follow guides for fixing appliances on your own.