There’s a lot that can go wrong with a Whirlpool ice maker. It’s a complex machine that has a lot of moving parts. When any one of those parts fails, you’ll need to diagnose the problem and get the ice maker working properly again. If your Whirlpool ice maker not working but water dispenser is, there are several reasons why this could happen.
A Whirlpool refrigerator can be an excellent option — they’re reliable and come at a great price. However, Whirlpool fridges do occasionally run into operational errors, such as the ice maker failing to produce ice even when the water dispenser is running. Before you start replacing parts, troubleshoot the ice maker and look for common issues that might be causing the problem.
Always unplug your refrigerator and wait several minutes before you touch any of its components to avoid an electrical shock.
Whirlpool Ice Maker Not Working But Water Dispenser Is – Troubleshoot and Diagnosis
An ice machine is one of the most hassle-free appliances you can have in your home or business, providing an unlimited supply of high-quality ice that’s ready whenever you need it. The appliance makes convenient ice cubes that are often used in drinks, making entertaining guests even easier. But if your ice maker is not making ice, there are ways to fix it yourself without having to put out the cash for a costly service call. Here’s how.
1. Whirlpool Ice Maker Is Not Turned ON
You can troubleshoot this by first making sure the ice maker is turned on. This is typically done by locating the ice maker power switch and making sure it’s in the ON position. If the ice maker is stuck in the “off” position, this can often cause an issue with making ice. In order to turn on the ice maker, locate the power switch and turn it to the “on” position.
Most full size refrigerators come with a built-in icemaker. In some models, the ice maker is turned on and off using a power switch. In newer models, the icemaker’s power is controlled electronically by the refrigerator’s control board. Alternatively, you can check your owner’s manual for instructions on how to turn it on or off using the built-in controls.
2. Incorrect Freezer Temperature
If your Whirlpool refrigerator isn’t making ice, the issue may be in how you’ve set the temperature. To ensure your ice maker is working properly, make sure the freezer is set between 0-5°F. If it’s too warm, ice can form but may not be strong enough to make it into the ice cube tray. If your Whirlpool refrigerator isn’t making ice, the issue may be in how you’ve set the temperature. To ensure your ice maker is working properly, make sure the freezer is set between 0-5°F. If it’s too warm, ice can form but may not be strong enough to make it into the ice cube tray.
Meanwhile, if your Whirlpool refrigerator is set at temperatures below 0°F, ice and frost may build up in the ice maker assembly and prevent ice from ejecting properly.
3. Control Arm Turned to Off Position
If your ice maker is not working, the first thing you should do is check whether the control arm is switched on. If this is off, it can interrupt the normal operation of the ice maker and block your ice maker from producing ice. Did you accidentally turn off the ice maker? Make sure that the control arm (the thing that looks like a rod or bar) is in the on position and then try starting it again.
Unplug the ice maker, then flip the control arm down. To turn it back on, flip the control up. If you’re unsure which way you should turn the arm, check your manual.
4. Whirlpool Ice Maker is Jammed
If you have a Whirlpool refrigerator with an ice maker, you may have run into the problem of the ice maker jamming. This can be caused by too much ice building up on the ejector’s arm, causing it to freeze over time and preventing the machine from making any more ice. When the ejector’s arm accumulates ice over time, it can jam and prevent new ice from falling into your storage bin.
Attempt to clear any ice buildup around the ejector’s arm using a plastic utensil — do not use metal, as this can damage your ice maker. If you cannot clear the ice, turn off the water supply and call a certified appliance repair professional. If you notice more ice on one side of the ejector’s arm than another, adjust the position of the ice bin.
5. Bad Water Filter
Water Filters should be replaced every six months to a year. The life of your filter depends on using clean, safe water for drinking and cooking. If you live in an area with hard water, your filter might require replacement more often than someone who uses filtered or distilled water. When you notice that your ice is cloudy or that the flow of water is slow, it might be time to change the filter. If your water filter is clogged, it restricts the water coming to the ice maker. Your water dispenser will still work, but it will be at a lower flow rate than usual.
If your ice maker isn’t producing enough ice and water flow from the dispenser is very slow, you can troubleshoot the problem by checking your water filter. The water filter is usually located at the top of the unit, and it needs to be cleaned on a regular basis. To check if your water filter needs replacing, simply remove it and rinse it in warm, soapy water — then reattach it to the machine and run an empty cycle. Remember to replace your water filter every 6 months or so.
6. Frozen Waterline
This is easy to fix. Occasionally, there can be buildup in your water line. This means the ice maker mold will fill up with ice, but won’t pop out because of the buildup in the waterline. Check for this problem by simply removing the back panel of your freezer and looking in. Clear out any buildup that you see, then test it again by adding more water to the machine.
If this happens you’ll need to defrost your freezer. Unplug the appliance and let the ice melt for 24 hours. Protect any food by putting it in a cooler with ice or in the fridge until then.
The water line could also get a kink in it, leading up to the ice maker. Inspect the water line to make sure there are no kinks or obstructions. If you find a kink, use a pair of pliers to straighten out your waterline.
7. Faulty Door Switch
It’s important to remember how the refrigerator works. The door switch turns off the ice maker when the door is open. If the switch fails, the ice maker will not work. When it isn’t working properly, your refrigerator may not make any ice — or it may make too much.
If the ice maker door switch is not working, follow these instructions to test it: Before you begin, make sure that your freezer is off and unplugged. There should be no voltage present at the door switch. Then use a multimeter or continuity tester to check for continuity between pins 1 and 2 on the ice maker door switch. If you do not have continuity between these two pins, then your door switch may need to be replaced.
8. Defective Water Inlet Valve
When the water inlet valve malfunctions, it can cause a lot of different problems. First off, it will stop the water from dispensing into the ice maker, which means no ice can be made and water can’t flow freely to make tea. The flow will be too slow and the pressure could drop. The cold drink dispenser may also fail because of this — water could overflow onto other parts of the refrigerator and cause damage.
Whenever the ice maker runs out of water or breaks down, you can troubleshoot your ice maker to determine where the problem is. The first step should be to check that the water pressure going into your refrigerator is at 20 psi. This will ensure that the inlet valve has enough power to cycle open and let water flow. If you have a good water pressure, then move onto testing the inlet valve to see if it gets power from the wiring harness.
If you are indeed experiencing difficulties with your inlet valve, your best bet is to replace it. As with many appliances, the inlet valve of the machine has a finite lifespan that can be shortened by repeated use or exposure to hard water. If in doubt about the longevity of your existing inlet valve, have a professional replace it for you with a high-quality inlet valve.
9. Defective Refrigerator Ice Maker
Let’s say your Whirlpool refrigerator doesn’t make ice. Before you jump to conclusions, troubleshoot the problem. Whirlpool recommends checking water supply, air inlet to the icemaker, and operation of the icemaker door switch. If no problems are found, one or more components in your ice maker system may be defective.
Hi there! I’m Sam Hendricks, and I’m a repair technician and expert. I created this website to help people like you save money and time by fixing your own appliances.
Over the years, I’ve seen people spend a lot of money on unnecessary repairs or replacements. That’s why I decided to share my expertise and create easy-to-follow guides for fixing appliances on your own.