Samsung Active Waterjet Washer is an innovative washing machine designed to reduce water usage while delivering a thorough and efficient clean. The washer utilizes Active Waterjet technology to deliver a powerful, concentrated stream of water and detergent to lift dirt and debris away from clothes.
It also features a unique Eco Bubble technology which combines air, water and detergent to create a powerful cleaning foam, which penetrates deep into fabrics for a gentle yet effective clean.
With its modern design, efficient water usage and powerful cleaning technology, Samsung Active Waterjet Washer is an ideal choice for those looking for a reliable and eco-friendly washing machine.
Unfortunately, if the washer is not spinning, there could be a few different issues causing the problem.
The first step is to check the lid is closed and that the water supply is on. Additionally, check the filter for any debris, and the drain hose for any kinks or blockages. If all of these items check out, it is possible the motor or the belt are the issue.
If that is the case, it is best to contact a professional to diagnose and repair the issue.
Causes of Washer Not Spinning
Let’s analyze them.
Lid Not Closed
It’s possible that the lid on your Samsung Active Waterjet Washer isn’t properly closed, causing the washer to not spin. Before checking any other issues, make sure that the lid is completely closed and locked.
If the lid is not completely closed, the washer will not start its cycle. The lid should be locked in place and there should be no gap between the lid and the washer.
You should also check whether the lid has been damaged in any way. If the lid is cracked or broken, it may not be able to close properly and keep the washer from spinning.
If the lid is closed and locked properly, there may be another issue preventing the washer from spinning. If the lid is not the problem, it is best to contact a professional to diagnose and fix any other issues.
Water Supply is Off
If your Samsung Active Waterjet Washer is not spinning, the first thing to check is the water supply. If your washer isn’t receiving enough water, it won’t be able to spin.
This is usually caused by a kinked water hose or a shut-off valve that is not open.
To check if the water supply is the issue, locate the water supply hoses connected to the washer. Make sure the hoses are free from kinks and that the shut-off valves are open. If the valves are not open, open them completely. Then, turn on the water supply and make sure that water is flowing into the washer.
If the water supply is off and the hoses are kinked, you should disconnect the hoses and check for any blockages. If you find any blockages, remove them before reconnecting the hoses. Once the hoses are reconnected and the water supply is on, your washer should be able to spin properly.
If the water supply is not the issue and your washer still won’t spin, it is likely an internal issue. In this case, you should contact a repair technician to diagnose and repair the issue.
The Samsung Active Waterjet washer has an integral filter which can become clogged over time.
Clogged filters can prevent the washer from spinning and will need to be cleared before your washer can function correctly.
The filter is located near the back of the machine and is easily accessible. To check the filter, remove the back panel of the washer. You will be able to see the filter and any debris that might be blocking its flow.
If there is any debris blocking the filter, remove it with a pair of pliers. Be sure to unplug the washer before attempting to remove the filter. Once the filter is cleared, you can plug the washer back in and run a spin cycle to see if the washer is spinning properly.
In some cases, the filter may need to be replaced if it has become too damaged. If this is the case, you may need to purchase a new filter from a local appliance store. If you are not comfortable replacing the filter yourself, contact a local appliance repair technician to help.
If the filter is not the issue, you may need to look at other potential causes of the washer not spinning. But if the filter is the culprit, you should be able to get your washer spinning again in no time!
Kinks or Blockages in Drain Hose
One of the most common culprits of a Samsung Active Waterjet Washer that is not spinning is a kink or blockage in the drain hose.
This can be caused by the drain hose being too long, the hose not being properly secured, or the hose being bent or pinched. If the hose is too long, it can easily get tangled or kinked, which can stop the water from draining properly and cause the washer to not spin.
If the hose isn’t tight enough, it can easily become loose and bend or kink, which can cause the same issue. If the hose is bent or pinched, the water won’t be able to flow through and will cause the washer to not spin.
To fix this issue, you should check the drain hose to make sure it isn’t bent or kinked. If it is, you should replace the hose with a new one. Additionally, you should make sure that the hose is properly secured and not too long. This will ensure that it won’t kink or bend and will allow the water to flow through freely, allowing your washer to spin as it should.
Solutions to Fix Samsung Active Waterjet Washer Not Spinning
Step-by-Step Guide on How to Close the Lid
If your Samsung Active Waterjet Washer is not spinning, it’s likely because the lid is not properly closed. To ensure that your washer functions properly, it’s important to take the time to close the lid securely.
Here is a step-by-step guide on how to do it:
- First, check that the lid of the washer is completely open.
- Look at the top of the lid and make sure that the latch is in the unlocked position.
- Once the latch is unlocked, press down firmly on the lid until it clicks into place.
- Then, using two hands, press down on both sides of the lid until it is firmly closed.
- Finally, check that the latch is in the locked position.
If you follow these steps carefully, your Samsung Active Waterjet Washer should properly close and spin as normal. If you’re still experiencing issues, it’s advisable to call a professional for help.
Troubleshooting Tips for Ensuring the Water Supply is On
If your Samsung Active Waterjet Washer not spinning, the next thing to check is that the water supply is on. Without this, the washer will not be able to spin.
To do this, inspect the water connections and make sure they are firmly attached and that they are not damaged. If they appear to be in good condition, the next step is to check the water pressure.
If the water pressure is too low or too high, it could be causing your washer to not spin properly. To check the water pressure, use a pressure gauge and measure the pressure coming into your washer. If it is too low, you may need to adjust the water supply valve. If it is too high, you may need to install a pressure regulator.
If the water pressure appears to be normal, you can try resetting the washer. Unplug the washer from the power source, wait a few minutes, then plug it back in. Once the washer has been reset, try running a cycle to see if the issue is resolved.
If the issue is still not resolved, you may need to replace the water inlet valve on the back of the washer. This is an easy fix and can be done with a few simple tools.
Tips for Cleaning the Filter
Your Samsung Active Waterjet Washer may not be spinning due to a clogged filter. This is an easy fix and can be done with a few simple steps.
Here are some tips for cleaning the filter of your Samsung Washer:
1. Unplug the Washer Before beginning any cleaning of the filter, make sure to unplug the washer. This will ensure that you do not get shocked while cleaning the filter.
2. Remove the Filter To clean the filter, you will need to remove it from the washer. This can be done by removing the screws on the back of the washer and then gently pulling the filter out.
3. Clean the Filter Once the filter is removed, use a soft brush to gently scrub away any debris or lint from the filter.
4. Rinse and Dry Once the filter is clean, rinse it off with water and allow it to fully dry before re-installing it into the washer.
5. Re-Install the Filter Once the filter is dry, re-install it into the washer by placing it back into the washer and re-attaching the screws.
Cleaning the filter of your Samsung Active Waterjet Washer can help to improve the performance of your washer and help it to spin properly.
Make sure to follow these tips when cleaning the filter of your washer to ensure that it is done properly.
Suggestions for Unclogging The Drain Hose
When your Samsung Active Waterjet Washer is not spinning, the drain hose could be clogged.
Here are a few suggestions to help unclog the drain hose:
- First, check that the drain hose is properly installed and connected to the washing machine.
- If the drain hose is properly connected, use a plunger to unclog the hose. Keep in mind that you have to use a plunger with a rubber cup that fits into the drain hose.
- If the plunger does not work, you can use a plumbing snake to remove any blockages in the hose.
- If you still cannot unclog the drain hose, you can use a mixture of baking soda and vinegar to help dissolve any clogs.
- Once the drain hose is unclogged, make sure to clean the filter located at the end of the hose to prevent clogs in the future.
These suggestions should help unclog your Samsung Active Waterjet Washer’s drain hose, so that you can get back to doing your laundry.
At the end of the day, the Samsung Active Waterjet Washer is an impressive appliance that offers a clean and efficient way to do laundry. While it may occasionally experience issues, such as not spinning, the issue can be easily addressed and resolved.
With its powerful cleaning capabilities, convenience, and energy-saving features, the Samsung Active Waterjet Washer is an excellent choice for any home.
Hi there! I’m Sam Hendricks, and I’m a repair technician and expert. I created this website to help people like you save money and time by fixing your own appliances.
Over the years, I’ve seen people spend a lot of money on unnecessary repairs or replacements. That’s why I decided to share my expertise and create easy-to-follow guides for fixing appliances on your own.