Samsung Refrigerator Ice Maker Not Dumping Ice? Top 5 Reasons

Samsung refrigerators are reliable appliances, but sometimes they do not work properly. One of the most common problems is that the Samsung Refrigerator ice maker not dumping ice into the storage bin. 

Samsung refrigerator ice makers typically operate without issue and will make a steady stream of ice for as long as it’s needed. If your Samsung refrigerator has a malfunctioning icemaker, you may be able to repair it yourself. You Just need to know what parts to check and how to access them. 

How To Fix Samsung Refrigerator Ice Maker Not Dumping Ice – Troubleshooting and Diagnosis

Samsung Refrigerator Ice Maker Not Dumping Ice

Let’s look at the possible causes and solutions for it.

Ensure that Child Lock is OFF

If the Child Lock is activated, your Samsung refrigerator will lock dispenser and display.

Child Lock is a safety feature meant to ensure that children can’t open the refrigerator. So even if you have ice in the ice bucket, it will not be able to dispense it when the feature is ON. If you are facing this issue, it may be in Child Lock mode.

Some Samsung refrigerators include a dispenser lock feature. When this option is set, users may not be able to make ice.

To turn the Child Lock off, press and hold for three seconds. Once you hear a chime, you’re free to unlock the door and tinker with your appliances again. If the indicator light is on, it means the ice maker is turned off. If you want ice, simply press the button once.

Each refrigerator has its own way to disable child lock. If you need to turn off the lock, consult your user manual for step-by-step instructions.

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If your refrigerator ice maker stops making ice cubes, you can force it back online with a simple trick: unplugging it for 5-10 minutes

What is going on? Why would that help? The appliance might have experienced an unknown problem when it last shut off and powering down will reset the system’s software.

Formation of Ice Clumps

If you don’t use your refrigerator’s ice-making function for long periods, ice may build up and cause the auger to freeze, reducing its effectiveness and leading to jams affecting the ice maker functionality.

If you hear a strange, loud noise coming from your ice maker, there’s a possibility that it’s struggling to push the ice through, and the auger is stuck. It’s because ice has built up and is jamming the auger that breaks the ice into smaller pieces. If there is more ice than space in the machine, you may have to break it down to keep the machine functioning manually.

You should regularly de-clutter your icemaker. There are always ice chunks stuck in the ice tray, and they can be tough to remove. You may have to defrost your ice maker in order to remove them all completely.

If you notice only a small amount of ice in your ice maker, try removing it by hand. However, if the ice is large and unbreakable, empty the entire ice bin and clean the bin on a timely basis. Large chunks of ice can sometimes grow into a large block of ice, so it is always better to regularly clean your ice bin to keep your refrigerator from malfunctioning.

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Ensure that Ice is Forming

First, make sure that you have ice in the bucket. This is an easy way to determine if the issue lies with the ice maker because if there is no ice in the bucket, it isn’t making any. If there is no ice in the bucket, check to see if the machine is ON and then verify that the Ice Maker Mode is set to “On.”

Ensure the ice maker is turned ON and that you’ve selected “Ice” from the settings menu. If ice is not being produced, check that the shut-off arm is in working order.

The water inlet valve’s main function is to deliver water directly from the cold water supply line to the ice maker, ensuring that you have enough pressure and flow to accommodate the ice-making process. Test the solenoid on this valve with a multimeter set to continuity mode.

Defrost Not Working

If your ice maker has a defective defrost function, ice won’t drop into the bucket. Instead, it will build up in the mold and prevent new batches of ice from being made. This will result in Samsung Refrigerator Ice Maker Not Dumping Ice Problem.

If your problem sounds like this, have an experienced professional refrigerator repair company to check if there are any other defects.

Check the Raker in the Ice Maker

If your Samsung ice maker has a raker, check it for ice buildup. Removing this can help your ice maker perform better. To do so, scrape the ice off with your hand. You may also need to reduce the amount of ice in the bin if you find that there is too much. You can adjust this by lowering or raising the fill line.

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The raker is the part of the ice maker that distributes the ice evenly. It prevents chunks from forming in the ice while dispensing. If chunks are present, they can prevent the machine from dispensing any ice.

Sometimes, clumps of ice can fuse together and form giant chunks — if a large chunk gets caught in the mechanism, then it can prevent the ice maker from working. Replace the defective raker with a new one.

Samsung Ice Maker Making Ice But Not Dumping

If you have a Samsung ice maker that has a defective defrost function, it is possible that the ice maker can’t defrost properly. This will cause ice to build up in the mold and prevent new batches of ice from being made. This can result in your appliance making ice but not dumping it into the bucket.

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