One of the most important elements of any TV is its ability to produce a picture, however, when you see a black screen on your Samsung TV it’s a sure sign that the problem is far more serious than just a problem with the picture.
Watching the TV on a larger screen is a treat. But sometimes, no matter what you do, you can’t get any content on your screen. Black Screen of Death is the bane of many Samsung owners.
If your Samsung smart tv display goes black, it could be a number of issues. Always check the connections first. And if you experience this issue, again and again, contact Samsung for troubleshooting.
When you turn on your Samsung TV, you’re greeted with a blank screen. You can see the lights on the front of your TV, but there’s no content on the screen. Your screen is completely black. It’s completely unresponsive. This is what we call the Black Screen of Death.
Samsung TV Black Screen of Death is a defect that occurs when the input source is unable to send the data into the TV.
Facing the screen death problem on the Samsung TV? Actually, these issues are a common one that occurs on any electronic device with a display. Here, we will tackle the issue you’re facing on your TV, so stay tuned and read further.
Samsung TV Black Screen Of Death – Troubleshoot and Diagnosis
To get rid of the dreaded “black screen of death” on your Samsung TV, you’ll have to perform a variety of tasks — but don’t panic, we’ve got you covered.
Solution 1: Do a Soft Reset
If your Samsung TV is frozen, a soft reset and reboot can often fix it. A soft reset won’t erase any of your personal information or settings, but it might temporarily turn on some apps you had previously disabled.
If your Samsung Tv is having issues with being unresponsive, you can bring it back to life by performing a soft reset. To do this, unplug the TV for 60 seconds and then plug it back in. This will fix any issues that may have arisen from a temporary bug.
A reboot can also fix the issue. A TV reboot is something that most people have never even heard of, let alone known how to execute. A TV reboot will fix any problems you might have with your TV, from the least severe issues like slow WiFi to the most severe issues like full-on failure. To reboot your TV, you need to: unplug the power cord and press and hold the power button on your remote for 30 seconds.
Solution 2: Check If Cable Is Connected
When you connect the smart TV to your smart hub, make sure that all of the cables are properly connected and secured by tightly plugging them into their respective ports. However, if a cable is loose or partially plugged in — even if it’s not an HDMI cable — this could also cause you to experience the black screen of death.
To solve this issue, make sure that all of your cables are properly connected and secured into their ports.
You need to plug the cables tightly and in the right order when using a Samsung TV. Look for the label on the TV that tells you how to connect the input cable, power source, and any other cables. For example, it may say: “Input” on one side of the cable and “TV” on the other side.
The Samsung TV has an issue with the signal. It’s not that it’s broken — the issue is actually with the cable. First, check to see if all of the cables are connected properly. You can do this quickly by going into the menu: Settings > Support > Device Care > Self Diagnosis > Signal Information. Check for any red flags in the signal history.
Solution 3: Double-check the Sources
It is more probable that the input source of your Samsung TV is corrupted. You can easily troubleshoot and fix the issue by following some simple steps.
Regardless of where you connect your TV, on the smart hub or with a DVD player, your TV may sometimes begin to flash a blank screen or the “TV screen of death.” This issue can be difficult to resolve, and you’ll be asked to reset your TV by unplugging the power cord from both the back of your TV and from the wall itself. You may also have to reset your Blu-ray player.
Once you noticed the screen stops working, check your input source again. However, if you still can’t work it out, please contact the support team and they will be able to give your more information on what the input source problem is.
Solution 4: Configure the TV Input Settings Correctly
Smart TVs are complex digital devices that have different means of accessing content. Samsung TVs, in particular, come with a variety of features that can make it hard to navigate them. One issue that many users run into is the appearance of a black screen on their TV — this happens due to an incorrect source setting.
In order to fix Incorrect source issue, you have to follow set of three steps.
In the case of a Samsung TV, press the “External Power Source” button on the remote, then go to the Input Settings menu and check that all TV inputs are enabled. Next, go back to the Input Settings menu and ensure that all input source settings are correct.
Finally, save the settings and check if there are any errors.
Solution 5: Use Voltage Management Devices
One of the biggest problems with today’s televisions is that some of them can’t handle even minor voltage fluctuations. With fluctuating voltage, you may experience various symptoms such as frozen screens or ones that provide a very low resolution or black screen of death.
You will have to manage the TV’s voltage. To make sure your power management device is equipped to handle the voltage requirements of a smart television, you need a special power management device such as Voltguard or an uninterruptible power supply (UPS).
Solution 6: Turn off Sleep Timer / Power Saver Mode
If you’re going to use your TV for the long haul, you may have to turn it off at some point. But what about all of those apps running in the background? There’s a smart way to turn your TV off, and a better way to turn it on again. A smart sleep timer and power-saving mode will help your TV save energy and take a load off your electric bill.
However, if your smart TV has a power-saving or sleep timer setting enabled, disabling it may resolve the Black Screen of Death issue.
To Disable Sleep Timer on a Samsung TV:
- Press the Home button on the remote control to open the menu.
- Navigate to Settings > Time and then select Sleep Timer.
- Use the arrows on the remote to switch it off .
Here’s how to turn off the power saving mode on your TV:
- Press the Menu button on your remote.
- Navigate to Settings, then Power Saving.
- Change the setting from On to Off.
If you have turned off both Sleep Timer and Power Saver mode feature on your smart TV, it’s possible that the black screen error will persist. However, we recommend trying a different solution to fix this problem.
Solution 7: Update TV Firmware
The Samsung black screen of death issue is caused by the display firmware setting. However, updating that setting with a new firmware can fix it.
The black screen of death is a big problem for Samsung TV owners due to a bug in the firmware, which prevents users from viewing any content on their TVs. The only thing that appears is a black screen, which does not do any favors for television manufacturers who are trying to engender love and trust with their customers.
In a TV, the firmware is what runs everything from the channels to the menu. : Without it, you won’t be able to access anything on your TV — and updating it is so easy that even if you’re not technically savvy, you can update it from the comfort of your couch.
Samsung TV firmware updates can be performed from the settings menu. If the screen goes black temporarily, you can easily perform an update.
Navigate to Settings > Support > Software Update > Update Now. The Smart Hub may reboot automatically during the process.
Solution 8: Factory Reset your Smart TV
If your Smart TV is already up to date, yet you’re still experiencing the error and no matter what you do it just won’t go away, there’s a simple solution. If you are using your Smart TV, in most cases all you need to do is the factory reset your device.
This should solve any software-related problems on your Smart TV and get rid of any user data that was already on your TV. Just make note of your login info and make sure to back up any important data before resetting.
To factory reset your Samsung TV:
Use the Samsung remote to navigate to the following: Settings > Support > Self Diagnosis > Reset and enter 0.0.0.0 on the Security Pin option; then click Yes.
When you set up the TV, make sure to set things up correctly. Set up the smart TV properly to reduce the risk of getting errors.
If you need to restore your smart TV’s data, connect it to your Samsung account. Using the Samsung Cloud, all of your user data will be restored automatically, so you don’t have to worry about anything.
Samsung TV Black Screen Of Death No Menu
A Samsung black screen of death is an error that occurs when your Samsung TV’s display says “no input signal” or stops working. Samsung TV owners say the black screen of death appears on the TV all of a sudden after they have been using it fine, but they might notice some warning signs before the TV completely shuts down: the TV’s buttons suddenly stop working and it loses connection to all other devices.
Here’s how to troubleshoot the red tint on your new smart TV: First, check whether the lines on the screen are moving or permanent. If the lines on the screen are moving it means that the HDMI cable, DVD cable is not properly connected. In that case, disconnect and then reconnect the HDMI cable properly on both the TV and hub. After that, check if the issue still persists.
Samsung TV Black Screen Of Death With Sound
When the Samsung TV screen goes black, it’s very easy to fix. This happens when the TV is on, but the screen is off. The solution is simple: hold down the power button on your remote until the screen comes back on.
Connectivity issues with the connected streaming device could potentially cause a black screen of death on a Samsung TV. At times, the TV’s sleep timer and power saver mode can also disable the display or otherwise interrupt connectivity. Likewise, software bugs and system glitches caused by outdated TV firmware may disrupt connectivity or otherwise cause the display to turn off.
How To Reset Samsung TV With Black Screen
Well, you usually have to access the TV settings when you encounter a black screen issue. If you can see the menu by pressing the Menu button, you should be able to factory reset your TV with the steps below:
To perform a factory reset on a Samsung TV, follow these instructions.
Press and hold the Exit button for 12 seconds using the Samsung TV remote, then select OK to do a factory reset.
There is another way to factory reset Samsung TV. Let’s have a look at them
If your TV’s screen is frozen, you can reset the smart device. First, turn off your Samsung smart TV. Next, hold down the info, menu and mute buttons on the remote simultaneously — then press the 8 and 2 buttons on the remote. This should trigger a factory reset, which will clear out any issues with the TV.
If you want to factory reset Samsung TV and has access to the menu, follow these steps:
Press the home button on your remote control to bring up the menu.
Select “Settings” from the menu and then click on “Support” option in the settings menu.
Select “Factory Reset” and then enter your pin code if you have set one.
Once you’ve entered the Pin code, your television will be reset to its factory settings.
Samsung TV Keeps Going Black For A Few Seconds
When my Samsung TV went black for a few seconds, I thought it was an issue with the digital broadcast. I then realized that the issue was connected to the cable box too. When I rebooted both of them, the issue seemed to be fixed.
So, when my TV goes black for a few seconds, it seems to be an effect of my cable box and the digital broadcast discounting any defects with the screen.
Samsung TV Screen Goes Black Then Comes Back On
One of the most important parts of a TV is the screen, and it’s especially important that it doesn’t go black when you’re watching one. It seems that’s exactly what happened to a Samsung TV owner recently. They were watching the TV when suddenly the screen went blank and then returned, repeating this cycle numerous times until the video input was ultimately changed.
Samsung is no stranger to the issue of black screen failing to appear on their TVs. We have all experienced the same thing and it can be quite frustrating. The best way to deal with this issue and get rid of the problem is by following these steps:
Check your power cable if you have a loose connection on your wall socket or at the back of your TV, make sure the cable is connected properly.
The Tv black screen of death issue is a frustrating display problem. This issue occurs due to a hardware or cable fault. However, you can fix this issue by correctly inserting the cables into their ports.
If you want your TV to perform better, make sure to disable all the power-saving modes. The features will still work, but you may experience issues if the settings are incorrect.
Always keep your smart TV updated and regularly perform a factory reset.
In order to ensure the longevity of your smart TV, it is important to visit a reputable electronics dealer for maintenance every few months.
Hi there! I’m Sam Hendricks, and I’m a repair technician and expert. I created this website to help people like you save money and time by fixing your own appliances.
Over the years, I’ve seen people spend a lot of money on unnecessary repairs or replacements. That’s why I decided to share my expertise and create easy-to-follow guides for fixing appliances on your own.