Samsung TV stuck on volume. If you are among the vast majority of Samsung TV owners who use your TV for watching TV, then you may be wondering why your TV volume is stuck on a certain level. The good news is that there are remedies to this problem.
Volume controls are a pain point for many users. The volume control button on the TV remote has stopped working and you are unable to turn the volume up or down using the remote. If you’re having problems with your volume control, here’s the fix.
Samsung TV Volume Stuck / Not Working – Troubleshoot and Diagnosis
Fixing your volume bar is pretty simple. First, check to make sure that the remote control is working properly by pointing it toward the television and pressing the power button. If the volume bar isn’t still stuck on your TV, then you are ready to reset your TV.
1. Reset the Smart Hub
The Samsung Smart Hub provides an easy way to access and control your smart devices, as well as a place to watch your favorite shows. To reset the Smart Hub: Choose Settings > Support > Self Diagnosis > Reset. Tap Reset Smart Hub.
Once you’re prompted to enter a PIN, enter “0000” (unless you’ve previously set a PIN) and press Enter. This will reset the Smart Hub settings on your TV. Once you get to this screen, press Start, and then OK.
The Smart Hub resets itself and all of your preferences return to their factory defaults. All information associated with your account (date, time, network connectivity, etc.) is also reset.
2. Use Only One Remote
If you run into problems with your Samsung TV, only use the remotes that came with your TV. It’s tempting to use other remotes, like those from DirecTV or Xfinity, but they aren’t compatible with the software that runs on your TV. In addition to helping fix problems, using only the remotes that came with your TV will ensure that everything works as expected.
So you’ve gone ahead and removed that other remote from your life and now your Samsung TV volume is working again. But before you rest easy, there’s another important thing to consider. The next move is to permanently remove all of those other generic remotes you have laying around the house. It’s time to stop using them altogether.
3. Remove Unused Apps
You’re not using the app, so you should probably get rid of it. There are plenty of good reasons to do this, mostly related to maintenance, privacy and safety. Eventually, you might get all the smart home devices in your house working seamlessly. But until then, you may have a lot of unused apps on your device that are taking up space and resources.
When the Samsung TV’s volume is low, it’s usually because the device is struggling to load data through its internal memory. This could be down to a few things, but deleting any unused apps will fix your low volume issue in general.
To delete any unused apps on your Samsung Smart TV, go to the main menu, then select “Apps” from the left side of your screen. Press down on the center button on your remote and scroll to “All.” Within the All tab, press down on listings you are no longer using to remove them.
Samsung TV doesn’t allow you to delete some of its default apps, including Netflix and Hulu. This is standard for many smart TVs.
4. Power cycle your Samsung TV
A soft reset can fix all kinds of problems that plague your smart TV, like a frozen display or malfunctioning remote. It’s a simple process that involves unplugging the TV, waiting for about five seconds, then plugging it back in.
To soft reset your Samsung TV, unplug it from the wall. Wait at least 30 seconds and then hold the power button on the front of the set for 10 seconds. Do not use the remote to press the power button. This should turn off the TV’s power supply and drain any residual power stored in your TV. In order to reset your TV using this method, you’ll need to use the power button on the actual television device.
5. Check Remote Control
When your remote control isn’t working, check the battery life first. Remote batteries tend to burn out much faster and quicker than you think. If it’s the problem, replace them with fresh batteries. Most remotes will use two AA batteries, with an expected lifespan of about 1 year of regular use. And if that doesn’t help, you might have a bigger problem at hand.
If not, check for any damage to the remote’s electrical components or buttons. You might also want to contact the manufacturer of your TV to see if they have replacement parts. The best option is to replace a faulty remote with a new one.
6. Do a Factory Reset
If volume issues persist, it’s time to Factory reset the TV. This will erase all of your TVs information and settings, including your accounts and smart home devices, but it could solve any audio-related or stuck volume issues you’re having.
If you’re still having issues or if your TV is frozen, sign into your Samsung account and go to: Settings > Support > Factory Reset > Reset Device. The next screen will tell you that your device will reset all settings to factory default.