Vizio SmartCast TVs often go blank for a number of reasons — for example, if the firmware on its core operating system freezes up, if the Wi-Fi connection isn’t as fast as it should be, or if a user’s network settings aren’t optimal. In some rare cases, certain Vizio SmartCast TV models can also suffer from an actual hardware problem.
This Vizio Smartcast not working is a common issue — and we have the fix! Vizio Smartcast usually works fine, but sometimes, it might give you an error message with the words “Smartcast Starting Up Please Wait” or “Smartcast TV Not Available.” Clicking on “Update Now” will solve the problem for most people.
Vizio SmartCast Not Working – Troubleshoot and Diagnosis
You’re watching a movie and then, suddenly, the screen goes black. You check the power button but nothing seems to happen. You press the remote again, but you still can’t get back to your movie. Many users often encounter this problem with Vizio SmartCast TV which leads many frustrated customers or even customers who give up of trying to fix it.
1. Reboot the Vizio TV
If your Vizio SmartCast device is still not working, try restarting it. First, restart the TV and check if it’s solved the issue. Then reboot all of your devices — including the SmartCast, smartphone or tablet you use to control it, and any other devices connected to your home WiFi network — then launch SmartCast again.
2. Check Your TV Internet Connection
For a successful Chromecast streaming experience, make sure that your TV and internet connection can support the app or media you’re trying to stream. If it isn’t working, you might need to troubleshoot your network connection or WiFi. To do this, check that your TV is connected to the internet. You can also select the Network option on your remote (Network Status) and verify that you have a steady WiFi connection.
The first thing to do before you try to play a 4K or HD movie on your television, is to make sure your TV is connected to the internet. This way, you’ll have access to all of the great features and apps that come with your smart TV. To test internet connection, press the Menu button on the remote and select Network, then select Test Connection.
3. Power cycle the TV
In Vizio TV Smartcast App not working issue, it is more likely the result of a simple software glitch. Just by powering off and on your TV, you can solve the issue.
Vizio SmartCast App is not working and you can fix it with a power cycle. When you power cycle your TV, all the TV settings get erased. It’ll re-initialize all the temporary settings when you switch it back on. The SmartCast app will come back online in just a few minutes.
A soft power cycle is necessary to reconnect a device to its manufacturer’s servers. Most manufacturers will use this process to help a user complete a connection, reboot, or update the device. A soft power cycle on your television can fix issues with wireless connections, setup and configuration, and network connectivity
In order to perform a soft power cycle, follow these instructions:
- On your TV remote control, press the Menu button and select System/Settings.
- On your TV screen, select Reset & Admin.
- Select Soft Power Cycle from this screen.
- Unplug all power cords from your router (and modem if you have one).
- After both devices have turned on, check to see if the Vizio SmartCast TV is working properly.
If the above method is not working, then follow below steps:
- Turn off your TV with the power button on the TV or with the remote.
- Unplug your TV from the power source by using the cords in the back.
- Press and hold the power button on TV for 20-30 seconds with the TV still unplugged from the power source.
- Plug in your TV to the power source with the cords in the back.
- Let the TV sit for another 20-30 seconds with the power button pressed.
- Turn on the TV and wait a few minutes before pressing any buttons on the remote or the TV (except the power button to power it on).
The easiest way to rule out any issues is to power cycle the TV. Most TVs have a power button on the back of the TV which can be pressed and held down for several seconds to reset it. We recommend offering customers this tip if they ever encounter problems with your product — the majority of issues should be solved simply by holding down a button.
4. Power cycle Router/Modem
If you find your router is experiencing sluggishness, try power cycling it. Hold down the power button on the device until it blinks, then turn it off (wait 60 seconds). Then press the same button to turn it back on. You can also unplug-and-plug the router back in.
The Smartcast needs to re-establish a connection to the wifi network. This may take a minute or so; once the lights on your router turn green, go ahead and try connecting again.
5. Factory reset the TV
Vizio Smart TVs are made with exceptional quality and a focus on design. But sometimes even the best can get buggy or stop working entirely. That’s when you need to factory reset the device to the original settings. Vizio Smart TV owners can factory reset using built-in settings, so you can start resetting your device as soon as possible.
A factory reset is a way to quickly and easily put your TV back in its original condition. If you ever want to return it to its original state, you can just perform a factory reset.
If you have an issue that’s specific to your TV, you can follow these steps to factory reset your Vizio TV:
- Use the remote (or, if you have a smart remote, the app), and select Menu.
- Go to System > Reset & Admin > Reset TV to Factory Settings.
- Confirm you want to perform a factory reset by tapping Yes.
The TV needs to be reset, so it will restart automatically in a moment. It will take around 1–2 minutes to restart. When that’s done, you’ll need to reconnect it with your Wi-Fi and change your settings.
6. Refresh Network DHCP Settings
Vizio SmartCast App is an easy way to control your TV, sound bar, and other devices with just a tap. The app is available for Android and iOS. But there are some common issues such as Vizio SmartCast App not working or Vizio SmartCast App login problems when you use non-optimal network or incorrect/non-optimal DHCP settings of your network. These are the reasons which cause Vizio SmartCast App not working issue.
IP addresses can be hard to remember. So DHCP assigns an IP address to every device on your network — from your printer to your tablet and smart TV. And it does it automatically, so you can focus on more important things like sharing files or running a website without worrying about setting up a complicated router.
The DHCP server is usually configured on the router, which ensures that no two devices on the network are assigned the same IP address.
In some cases, the Vizio TV’s SmartCast system can lose its DHCP module and become unresponsive. This can lead to a failure to receive an IP address on the TV, which would keep the Vizio SmartCast system from functioning properly. To get around this issue, we’ll have to manually set a static IP address for the TV. We’ll do this by entering the device’s LAN information into our router’s settings.
Follow the instructions below to update network’s DHCP settings:
- Turn off the smart cast TV and open the browser.
- Type your IP address, default gateway, and domain name server into the URL bar, if available. If not, type http://192.168.X.X (where X is the last 2 digits of the IP address) into the URL bar.
- Type in your user credentials.
- Go to Settings.
- The DHCP tab is located under Advanced, Network Settings, or Local Network Settings in your router’s firmware settings. The DHCP option is usually located in the same place as the wireless or LAN section of your router’s configuration page.
- If you have enabled the DHCP option and it still isn’t working, disable and then re-enable it.
- Save your settings and exit the setup.
If your TV works, but you still have issues with your router and IP address, it’s time to sort out the problem. Use Google’s DNS servers (126.96.36.199 or 188.8.131.52) and see if that fixes the issue, which is usually a problem with router settings rather than the TV.
7. Update your Vizio TV’s Firmware
Vizio has made a habit of releasing software updates for its TVs, usually updating them every couple of months. The updates mostly include bug fixes, but also occasionally include new features, like the ability to take a screenshot in Vizio Smart TVs.
To ensure that you have the latest software updates for your TV, simply go to the settings menu and choose software update. There you will find the latest firmware version and the date of its release. You can also learn how to manually update your TV if it is showing that there are no updates available.
If you’re having trouble with your Vizio SmartCast TV, try updating the TV’s firmware. To update your Vizio TV’s firmware, turn on your TV and click “Menu” on your remote. Then scroll down and select “System”. You should see “Check for Updates,” click on it. Your TV will now automatically start to look for any available updates.
The Smartcast update center automatically downloads and installs any available updates, and then your TV will restart on its own to ensure that the updates go into effect. You can also access the Smartcast update center by going to Vizio’s website, vizio.
If your TV is experiencing an issue, one of these alternatives can help you solve the problem faster: Contacting the Vizio support center will be quicker and easier than calling your local retailer. Checking your TV’s warranty for specific repair or replacement procedures will ensure that you are eligible for technical support.
Vizio Tv Connected To Wifi But Apps Don’t Work
Are you frustrated with Vizio tv apps not working? As a Vizio customer, you may have experienced the same problem. I was able to fix this problem by uninstalling and reinstalling the SmartCast app.
Vizio Smart TV’s offer an array of apps that users can access via their smartphones and Wi-Fi. The apps will not work if the television is not connected to a Wi-Fi network. This is a common issue and can be fixed by turning your Smartcast TV back on and following the onscreen instructions.
If you’re having an issue with your Vizio Smartcast, try a soft power cycle. To do this, press the “Menu” button on your remote and select “System” > “Reset & Admin” > “Soft Power Cycle.” Click “Yes” to perform the reset. This causes the TV to power off and then back on, which fixes most Smartcast problems.
Why Is My Vizio Tv Smartcast Not Working
When your Vizio smartcast device stops working, it’s not always a hardware problem. The Netflix app may be glitching, the device may have been stolen, or you may not be properly logging in. Regardless of why your device has stopped intelligently controlling your entertainment system — and what you can do about it — troubleshooting is the key to resolving any issues.
The first thing you should check is that your Vizio smart TV is connected to your WiFi network. If you still cannot connect, then it’s time to reset your SmartCast TV and check for updates.
Why Can’t I Get Smartcast On My Vizio Tv
There are a lot of different things that can cause this issue. It could be a bug in the SmartCast app, it could be a problem with your internet connection, or maybe your TV just needs a firmware upgrade. Whatever the reason behind the SmartCast bug is, we’re always working to resolve these issues as soon as we can.
Hi there! I’m Sam Hendricks, and I’m a repair technician and expert. I created this website to help people like you save money and time by fixing your own appliances.
Over the years, I’ve seen people spend a lot of money on unnecessary repairs or replacements. That’s why I decided to share my expertise and create easy-to-follow guides for fixing appliances on your own.