LG Ice Maker Not Dispensing Ice? Top 5 Reasons

This article will show you how we troubleshoot and fix the LG Ice Maker Not Dispensing Ice problem. Not every problem needs an expert solution. Some you can solve easily by doing some simple troubleshooting. It will not only saves you money but also time.

The ice maker is necessary for all households. Gone are the old days when you had to refill the ice tray every time you needed to make the ice. The LG ice maker can dispense ice whenever you want. It’s a blessing in our busy life. But many times, we may not need ice like in winter, which is when most ice makers will start creating problems.

If your LG Icemaker keeps getting stuck and not dispensing ice, please follow the below solution to fix it.

What Causes LG Ice Maker Not Dispensing Ice? Troubleshooting and Diagnosis

LG Ice Maker Not Dispensing Ice

Let’s look at the possible causes and solutions for it.

Formation of Ice Clumps

One of the most prevalent causes of an LG ice maker not dispensing ice is forming an ice clump within. The icemaker supplies light heat to release the ice cubes to melt slightly and thereby dispensing ice. This ambient heat can even lightly melt the ice in the bin. It is similar to opening the freezer door to melt ice in the mold.

The auger’s main function is to unstick ice cubes from each other and dispense them individually. Many times we don’t use the ice maker regularly, especially in the winter season. So auger will remain in the same place, resulting in the forming of ice on it. This ambient heat can even lightly melt the ice in the bin, or even just heat that comes from opening your freezer door.

You can usually hear the auger attempting to break up the ice when you have an ice chunk blocking its movement. It will produce a louder noise as it tries to break from the ice chunks. If the ice chunks are more, then it won’t be able to function.

You need to remove these ice chunks inside the bin. Sometimes it can be challenging to remove. Many times you may have to remove the entire compartment. You can also defrost the icemaker to melt the excess ice chunks.

If the formation of ice is small, then you can easily remove it by hand. It is typically best to throw into the sink any sizeable bits that you cannot break since they can again become a big chunk of ice, so it is always better to regularly clean your ice bin.

Malfunctioned Ice Maker Fan

One of the common reasons for LG Ice Maker Not Dispensing Ice is the malfunctioned ice maker fan. The fan is located in the freezer compartment.

The fan’s main function is to blow cold air into the ice maker compartment to freeze up the water. If the fan is faulty, then the ice maker’s temperature will be higher than the standard -12 degree Celsius. It will result in the icemaker not creating the ice problem.

To check whether the freezer fan is working or not, you need to take a magnet and simulate a closed door. The magnet will tell the refrigerator that the door is closed, and hence fan will start and feel cold air coming out from the freezer vents. If you don’t feel any cold air, then the fan is faulty and needs to replace it.

Clogged Water Supply Line

If your LG ice maker is not making ice at all or is producing very small ice cubes, it is probably due to the clogging in the supply line. The most common reason for this clog is frozen water in the supply hose

To fix the frozen line, you need to slide the LG fridge and unplug it. Now, locate the shut-off valve. It is usually below the sink or at the back of the refrigerator. Turn the valve position to OFF. Now, take a turkey baster and fill it with the hot water and pour it over the fridge water line.

You can also remove the clogging of frozen water by using a hairdryer and blowing hot air on the waterline. It is also best to switch off the refrigerator for 2-3 hours to let the ice melt. We hope that it will solve the LG Ice Maker Not Dispensing Ice problem.

If you are still getting the issue, you may have to consult the appliance repair expert near you.

Faulty Ice Bucket Auger Motor

The primary function of Ice Bucket Auger is to pull the ice forward to the bin’s outside. It rotates and makes the LG icemaker dispense ice. Auger motor drives the Auger using drive and gear mechanics.

The gearbox turns very slowly but has enough power to dispense the ice. If you notice that Auger is not turning, then you need first to verify that the motor is working or not. If you don’t hear any noise when you close the freezer door, then the motor is faulty.

Take a multi-meter and use it to check the continuity of the motor. If the motor fails the continuity test, then the motor is not working. But, please note that an expert should only do this test. If there is no power coming to the motor, you should check the switch and control actuator.

Ice is Caught in the Raker

Many Icemaker comes with a raker, and sometimes ice may get stuck in it. The raker helps in evenly distributing the new ice cubes in the ice bin. IT helps in the formation of ice chunks and hence stop clogging. But sometimes, ice block may stop the raker, and it gets jammed. This will result in LG Ice Maker Not Dispensing Ice Problem.

You can easily fix this issue by removing the ice that is blocking the raker. Sometimes, defrosting the freezer will also work.

We hope that now you are not getting the LG Ice Maker Not Dispensing Ice Issue. Please write a comment with your questions, and we will be happy to answer them.

46 thoughts on “LG Ice Maker Not Dispensing Ice? Top 5 Reasons”

  1. Water drops into ice tray mold. Ice is created after some time, but doesn’t come out of tray. I have done the test mode and the tray turns over and releases ice but only in test mode

    1. Michael Degler

      My ice maker has ice in it but it doesn’t flip it out. When I push the test button the fingers rotate but seems like its not strong enough to push the ice out. My fridge is a LG with the slim spaceplus ice system.

      1. My in the door ice maker makes Ice and I can dump it by pressing the test button but it doesn’t dump it on its own. I replaced the ice maker but the same problem exist.

      2. Mine too, and I’m having the same problem. Were you able to resolve it using any of the methods described in this article?

    2. I have the same problem: My ice maker in the freezer has ice in it but it doesn’t sense when to flip it outflip it out. I can’t seem to find a solution here.

    3. Did you get any reply to your problem I believe that’s what’s happening with mine atm and it’s not very old ?

    4. Hi Julie, I know it’s been awhile since you posted about your ice maker not turning over and dumping out the ice. Mine is doing that and I am wondering if you ever found out what the cause was. Thank you!!

    5. Try YouTube. There are several videos like this one that should help: https://youtu.be/-n4nbBRg_Ow
      I had used the hair dryer but was focus3d on the trays instead of the box on the left. I finally found the reset button and it spun. This was at 7PM and in the morning had ice.

  2. Moving too new location , during the move the refrigerator was unplugged for 3 hrs but the doors remained closed and taped. But now the icemaker doesn’t work. I’m guessing it is not getting any water. I got the water connected to frig.
    So what is my next step for troubleshooting.

  3. Moving to New location , the frig was unplugged for 3hrs. and the doors remained closed and tape.
    But now the ice maker doesn’t work . The water is connected.
    The model # LRSES2700V/ 00.

  4. Staying in this thread. My lg bottom freezer does everything but dump the ice automatically. When I use the reset button it works fine. Fully rotates and dumps all of the ice perfectly rotates back and refills. I cannot figure out what the problem is

    1. Sounds like everyone is having the same problem, including me, but the folks at kcscfm.com have no interest in responding.

  5. My husband accidentally left the freezer drawer open for several hours and items were starting to thaw out in the freezer and now the ice maker isn’t working. Water is going through the line but the tray won’t drop ice. Any advice on how to fix this?

  6. My LG door ice maker does not make ice, no water to tray, bottom ice maker is fine
    Any answer is appreciated.
    Where is reset button?

  7. My lg refrigerator ice maker is filling with with water forming ice but does not dump it unless I push reset button. It is a new ice maker assembly

  8. I have the same problem. Produces ice but does not push it out unless you hit reset. 2 new units even replaced refrigerator even though it was less than two months old but still have the same problem. Anyone get this problem fixed

  9. Did anyone get an answer to the problem everyone is posting here (INE forms, but is not dumped into bin)? Or has anyone managed to resolve it? Please. Thanks!

  10. Same thing here. Icemaker works in test mode and has been replaced but won’t make ice!!! Anyone figure out a solution?

  11. I have only had my LG refrigerator for about three months. I was enjoying all the conveniences until I experienced having ice but it was not dispensing. I cleared clumps of ice out of the chute but my problem still existed. It drove me nuts until I discovered the ice bucket auger was not turning whenever I pushed the switch to dispense the ice. I then took the ice bucket out and dumped all of the ice into another container. I then took the sprinkler from the sink, and sprayed around the mechanism that the auger turns with hot water. I began to hear ice melting, and it freed that mechanism of ice that accumulated inside of it. Thank God I have ice being dispensed now. This might work for the folks having ice but it not being dispensed.

  12. Same problem as everyone else. My LG is making ice but when it’s time to dump the ice into the bucket it won’t until I push the button.

  13. Did you solve the problem??How?
    I’m having the same issue, already placed the hair dryer, reset the bottom (this way works) but after that don’t dump the ice by itself . Should I replace the entire ice machine?

  14. Same problem as everyone else. My LG is making ice but when it’s time to dump the ice into the bucket it won’t until I push the test button. If anyone gets a solution @appslap on instagram lol

    1. Hi TJ, did you ever get an answer to the question about your ice maker? Mine is doing the same thing. 😫

  15. I have a LG Refrigerator (LMXS30776D/01) and the Ice Maker stopped dispensing ice. The ice bucket is full and it is still making ice.
    When you try to dispense ice you her the micro-switch engage and the motor engage but only for a short click, then nothing happens. I emptied the ice bucket and checked the blades, they turn freely.
    I can physically move the auger motor and it seems free.
    Could the motor be bad?

  16. My 7 year old LG Refrigerator (LMXS30776D/01) Stopped dispensing ice and water. (See Previous Comment).
    Things I checked: Water Line, Water Filter, Refrigerator Temperature.
    Finally jumped the door interlock using a strong magnet and pulled the panel off that holds the Water Filter. With the panel hanging loose, the Ice Maker would cycle and water could dispense (all over the floor). I figured it was a loose connection on the wiring bundle. I replaced the panel and, no Ice Maker operation or water. Pulled the panel again and everything worked.
    It would not work with the panel installed which indicates to me I have a bad wiring bundle or wiring connector.
    Where would I get a replacement wiring bundle to solve the problem?
    Ideas would be welcomed.

  17. I replaced my icemaker fan, and I used the magnet trick to see if it is working…but here is the problem; the cold air only comes out of the vents for about 3 – 5 seconds. I can hear the new fan working okay, though I can’t feel a continuous flow of cold air.

  18. Same problem everyone else is having. Both ice makers fill and freeze great, but will never automatically dump. Pressing buttons manually is the only way to dump the ice trays.

  19. I ahv3 a same problem, making ice is ok, but not automatically droping ice. With test button, it works well.
    So I think, the machine thinks ice is full in the bin. I can see sensor (it look like) and wipe out it.
    Noe I empty the bin and replace it, let see if this works.

  20. Same exact problem. My brand new LG French door, makes cubes but will not dump them unless I hit the test switch. I got it on Tuesday, they replaced the ice maker on Saturday still dies not work. I noticed the bar that says if its full or not doesn’t seem to move properly on either of the two ice makers so far. I am fed up.

  21. Hi,
    I have the same problem.
    First I used hair fan that blow hot air for a minute on the ice maker.
    It was fixed for a month and stuck again, then I repeated fix with hair fan.
    After about a year this fix stopped helping.
    Now I move the white plastic arms toward me a little bit, then press rest.
    It is dropping the ice for one or two times and stop again.
    I tried to oil the ice pattern but it didnt help.

  22. Any solution yet? After pressing the reset button the icemaker will make a tray of cubes and that it. It won’t dump them and therefore not repeat the cycle. Solutions?

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