Samsung TV YouTube App Not Working [Quick Fix]

Suddenly and without warning, the YouTube app on your Samsung TV becomes unable to load videos. The app is just stuck on a black screen or shows a blank area where the video should be. This can be frustrating for any owner of a Samsung television that relies on their YouTube app to be able to watch content.

A Samsung TV youtube app is a great way to bring all of your videos together in one place. The easiest way to connect a Samsung TV to YouTube is by connecting the TV to your wireless network. This allows for you to browse your favorite channels directly through your TV.

If you have a Samsung smart TV, you may be getting an error message when trying to watch YouTube TV. Some users have reported that the app doesn’t work, and others are experiencing technical difficulties with casting YouTube TV to their Smart TVs.

When YouTube stops working on your Samsung TV, there are a lot of steps you can take to troubleshoot the problem. The first thing you should do is power cycle the TV by unplugging it for 30 seconds and plugging it back in. Next, you can try deleting and reinstall the app. You can also reset your network settings or change your device’s sound output to see if that fixes the issue.

Don’t you wish there was a way to fix it?
Rest assured, I’ve got you covered. In this article, we will be looking at why this problem happens and how to fix it.

Samsung TV YouTube App Not Working – Troubleshoot And Diagnosis

Samsung TV YouTube App Not Working

After receiving numerous reports from multiple users about Samsung TV YouTube app not working, we decided to investigate the issue. After running tests and gathering feedback from users, we have discovered solutions that fixed the problem for most of our users. We have listed them below — implementing them solved the problem for our users.

If a user opens a YouTube video on their smartphone, there’s a chance that his or her experience will be delayed or interrupted by an error message. This is because YouTube relies on the cache to reduce loading times and provide a smoother experience. If the cache gets corrupted, then it can interfere with important system features and other apps, such as YouTube.

The TV is sometimes unable to launch certain apps — a problem that can be fixed by waiting two minutes and launching the app again.

When you go to the YouTube app on your Samsung Smart TV, you get a message saying that your TV isn’t licensed to play the videos. Some models of Samsung Smart TVs aren’t actually licensed to run Youtube and this can be a problem for customers who want to use the YouTube app.

1. Relaunch The YouTube App

When using the YouTube app on your Samsung TV, you may see an error message pop up or the app may appear to freeze.

To try and resolve the issue, we will be forcing the TV to reload the YouTube app while on the grey screen. Here’s how:

To fix this, there is an easy workaround: open the YouTube app on your TV, then press and hold the back button while the app is loading. If this doesn’t work, you can also try opening the Google Chrome browser on your phone and watching videos there.

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Press the YouTube app and wait for the gray screen. Once there, hold down the back arrow button to go to Samsung Smart Hub and select the YouTube app again. Check Here Solution for Netflix Not Working On Samsung Smart TV.

2. Power Cycle The TV

Below is a list of some of the most common problems or errors that users are experiencing with YouTube on their Samsung TV. If you find that when you try to open and run the YouTube application on your Samsung TV and it is simply not working, take a look below to find the solution.

If YouTube isn’t working on your Samsung TV, video quality is poor, or you can’t connect to the TV’s WiFi, one of the most common solutions is to power cycle the TV. Unplug your TV, router and modem for one minute. Then plug everything back in, click the YouTube app, and wait for a few moments for it to relaunch.

3. Reinstall the App

When you tap the YouTube app on your Samsung Smart TV, it takes a while to load. But then, it doesn’t load at all. You’re left wondering why. And what you can do about it.

The quality of your Internet connection, the status of your online service provider, and the strength of the signal between your router and the Samsung TV all make a difference in how quickly or slowly videos load.

If YouTube isn’t loading on your Samsung TV, it might have something to do with the application. To fix the problem, you need to go to the Settings menu and then select YouTube . After that, choose Reinstall . Give it a few minutes to reinstall the application, and check if the problem persists.

If YouTube on Samsung streaming issues persists, then refer to the troubleshooting guide found on Samsung’s website. While the steps involved are comprehensive, there is a chance that the application will not automatically reinstall. If this is the case, then reinstall the application manually by downloading it from the relevant Samsung app store. In the first instance, search for the ‘Samsung App Store’ using the search function on your Samsung TV.

4. Do A Reset

Ever had a YouTube screen come up on your TV only to find that it’s black and you can’t watch your favorite content?

If YouTube stops working on your shiny new Samsung Smart TV, don’t panic — just follow these easy steps. First, check to make sure that the application hasn’t frozen. If it has frozen, wait a few minutes, and then re-open the application. Next, if the application still isn’t working after re-opening it, you’ll need to reset the screen settings of your TV.

When YouTube suddenly stops working on your Samsung TV, it’s usually because of your network. This is a common problem with smart TVs, and we can help you solve it! Check to make sure your home Wi-Fi is on and connected. If it is, press the Home button on your remote control to open up Smart Hub. From there, go to Tools > Settings > Reset, then restart your TV.

If you still cannot resolve the issue with YouTube on your Samsung TV, you can try to power cycle the device. To do this, unplug the power cord for the TV for 30 seconds then plug it back in. After this, try out the YouTube application again.

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5. Check Sound Output

If you’re using a Samsung TV to stream YouTube videos with no sound, the problem is most likely due to a setting within the settings menu. The solution is simple: Select the Settings icon from your Home screen, scroll down and select Sound, then change Audio Output to TV Speaker. Once this is done, your YouTube videos should play with audio.

The first thing to do is to check the main volume control of the TV. If it is turned down, or muted, simply turn it up and/or unmute it. This will remedy the problem, but what if it persists? The first thing to do is to check the main volume control of the TV. If it is turned down, or muted, simply turn it up and/or unmute it. This will remedy the problem, but what if it persists?

If there is no sound when you play a YouTube video on your Samsung TV, try the following solutions:

  • Check that the TV volume is at least 50% of its maximum level.
  • Try turning off the TV speakers and using external speakers or headphones.
  • Set the TV to “TV speakers” as the audio output option by pressing ‘Home’ > ‘Settings’ > ‘Sound’ > ‘Sound Output’.

6. YouTube Not Full Screen Issue

Samsung, one of the most trusted names in technology today, has made it possible to stream YouTube videos from your mobile device to your TV screen. This feature is available on all Samsung Smart TVs, and allows you to watch videos that are big and clear, no matter where in the world you are.

One of the best benefits of using the YouTube application on your Samsung TV is that you’re no longer trapped to watching videos on tiny screens. It doesn’t matter if it’s a smartphone, tablet or computer — you can enjoy full-screen experience with a picture that other screens cannot compete with. If YouTube is not full-screen on your Samsung TV though, there’s a quick fix.

If YouTube is not displaying properly on your Samsung TV, use your remote to navigate over to the bottom right corner of the screen and click the box that pops up in order to go into full screen mode.

Other users of the YouTube app for Samsung Smart TVs will have the ability to utilize their YouTube remote as a way to adjust or pause their viewing. This YouTube Remote App also has a feature, which enables you to browse new YouTube videos and provides a channel guide.

7. TV is Not Compatible

Samsung is a well-known brand when it comes to electronics. Their TVs are some of the best in the world, with a pristine lineup of features and picture quality. However, even the best brands make mistakes. When it comes to Samsung TVs, you’ll sometimes run into an issue where a new feature doesn’t work as well as you’d expect or you might not be able to download an app that’s available on your phone but not your TV.

If you want to set up your Samsung TV for the first time — or after an update — you may run into issues with apps that are unsupported on the platform. These apps will not show up in your app store, and you can’t download them from the Web store. Without the right guidance, it can be frustrating to solve this issue.

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Samsung TV users will fail to find the YouTube app on their device because it doesn’t work on two models: The EH5300 and FH6200 series. Both devices lack the application’s essential requirements. Samsung offers no alternative for users of these devices, nor does it provide a clear explanation for why its app was only made available to a select few TVs.

If you can’t play YouTube videos on your Samsung Smart TV, you can use one of these workarounds. The first is to download the Google Cast app on your phone or computer and set it up with the same Wi-Fi network as your TV. Then, any video you play on your smartphone or laptop will instantly be shown on your TV.

Samsung TV YouTube App No Sound

Similar to the previous situation, YouTube won’t show a video on your TV if you’re not on a Wi-Fi network and it won’t be able to detect your speakers unless you’re connected to a Wi-Fi hotspot. If you’re experiencing this problem, check on your other devices whether you can stream videos from YouTube — if so, that means it’s a TV problem, not a YouTube one.

When watching YouTube on your Samsung TV and you discover there’s no sound, make sure you have not muted the volume. Try unmuting within the app, and if that doesn’t work, try changing the audio settings of your television.

Samsung Smart TV YouTube Black Screen

Few things are more frustrating than turning on your TV to use an app and finding that the screen is black. So if you’ve found that your YouTube app is giving you a black screen when you try to use it, there are a few things to check out before calling customer support.

After a YouTube app update on your Samsung TV, it may display a black screen or may not show any type of video. To resolve this issue, please select ‘Tools’ > ‘Settings’ > ‘Reset’ and check to see if YouTube is working again.


If you’re having trouble with your YouTube TV app on your Samsung smart TV, the first step is to contact our support team at the following e-mail address: Once you’ve contacted an agent, please include a description of the issue as well as your full name, e-mail address, and a phone number where they can get in touch with you.

If you’re still experiencing lag with your smart TV, it’s worth trying to contact the Smart TV team for help with fixing Smart TV video streaming problems. The YouTube TV and Samsung teams are both available for troubleshooting assistance with Netflix on Samsung’s website.

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