There are a number of things that can cause the volume on your Samsung TV to stop working. Most of the time, it’s not too difficult to fix it yourself without having to call tech support or go to the store.
When your Samsung Smart TV’s volume is not working, it can be very frustrating to say the least. If you have tried everything, but are still having issues with the volume or volume button not working on your Samsung TV, you may want to read on and I will explain how to fix the issue.
Samsung TV Volume Not Working – Troubleshoot and Diagnosis
There are actually a few different ways that you can fix your Samsung TV’s sound and volume controls. The first is to replace the batteries in your remote (a quick and easy fix). The second option is to reset your smart hub or just simply disable the autorun smart hub, this will restart the smart hub and hopefully solve the problem.
Samsung TV volume stuck can be caused by many factors. Some of which are apps running in the background, low memory, or AUTORUN Smart HUB. You can improve performance by turning off the AUTORUN feature, turning off unneeded apps running in the background, and deleting unused apps.
There are a million and one things you can do to fix the Samsung TV volume not working issue, but not all of them are good. We outlined a few tried-and-true methods that anyone can use, but you should always be on the lookout for anything more advanced or specific.
1. Check Batteries
First, check the remote control to make sure the batteries are working properly. If not, change them to new ones, and this can fix the issue of your Samsung TV not muting.
Batteries may need to be changed. If they’re new, try removing them and holding the power button down for 40-60 seconds. Also, check that you’re pointing your remote at the right spot on your TV (direct line of sight).
2. Power Cycle the Samsung TV
When your Samsung TV freezes or has other minor issues, try turning it off and then back on again. This process, called power cycling, can solve a lot of problems and is worth a shot if you’re having issues with your smart TV.
The power cycle simply disconnects the electricity from the device. This helps to fix minor glitches and refreshes the TV for optimal performance. You can also try adjusting your audio levels or changing your cable service by doing this, if you’re experiencing issues with your volume controls.
To do a power cycle, you have to unplug the power cord from the wall outlet. Wait 10-15 seconds, then plug it back in and see if that helps.
If the error persists, there might be an issue with your TV’s hardware. Unplugging your TV and waiting a few seconds should reset most internal errors that can cause problems.
3. Check if the TV is on Mute
If you ever mute the TV and forgot to unmute it, or if you have a problem with the volume button on your remote, here’s how to simply unmute the TV. Grab the remote and click the button labeled “Mute,” which has a speaker icon on it. Clicking this will unmute your volume.
4. Check The TV Source
Have you ever had a TV whose volume wouldn’t change, no matter how hard you pressed the remote’s input buttons or changed the channel? While this problem is a minor one and requires only a quick fix, it can be extremely annoying.
The most important thing to know when troubleshooting the volume on your TV is to check the current input. If you have the wrong input set up for your connected devices, the volume will not function properly.
In the case of your Samsung TV volume not working , you should first inspect your input settings. To do so: Press the Source button on the remote. Cycle through until you can find the right input for your component. Make sure that the source is set correctly to your device’s setup.
5. Disable Autorun on Smart Hub
Autorun is a feature that’s been on TV since the last ten years. In essence, it just means that the TV will automatically install and run any applications it finds on a USB stick or SD card in its disk drive, even if you didn’t select them yourself.
You should disable autorun on your smart TV, to ensure you no longer have to deal with the accidental alteration of your TV’s other functions.
Sometimes, Samsung’s Smart Hub can cause streaming issues with third-party products. To rectify this, you must disable the autorun feature on your Smart Hub. Here’s how:
Press the Home button on your TV remote control and then navigate to Settings. Select General, go to Smart Features and scroll down to select Autorun SmartHub. Disable it and then restart your TV.
6. Use Only One Remote
One of the most common issues with Samsung TVs is that the volume may stop working. There are a few fixes for this, but make sure you only use the Samsung remote to avoid other issues.
For best results, you should not use any other generic remotes with your Samsung TV. Many users have reported that this causes an interference with the remote and causes problems.
Don’t use other remotes with it. It can cause problems if a Samsung TV remote is used with any other devices, like cable and home theatre remotes. The only way to ensure your remote will still function is to get rid of the other remotes.
7. Delete apps to free up memory
Keep the apps you actually use, prune away all of the useless ones. Uninstall anything that you no longer need and keep your device clean.
To prevent volume not working issues on your Samsung TV, you need to delete any apps that you aren’t currently using so that there is more room for the apps you plan to use.
Samsung Smart TVs are built with an automatic update feature that downloads apps on users’ behalf. This can lead to clogging up the system, which in turn can result in sluggish performance and even crashes.
Samsung Smart TVs typically have a dozen apps pre-installed that are used to get the TV set up. These include apps like Netflix, Hulu, and Prime Video. While these apps are often useful, some users may want to delete these apps to make room for more personalized or personal uses. In most cases, Samsung will not allow users to uninstall such apps.
To solve the problem, go to “Apps” in the menu on your TV and then choose “Settings“. If your TV came with any apps pre-loaded, you’ll see them here. Select any apps you don’t need anymore and hit remove. This will give you more memory. Then go back to “Smart Hub” in the menu and click through each of the menus to look for more apps that you don’t need.
8. Reset the Smart Hub
Samsung Smart Hub is a free app store for your TV that makes it easy to access streaming content and social media networks, as well as your favorite apps and games.
First and foremost, if you’re going to reset the Smart Hub, make sure to connect your account with any social networks you use frequently. This way, you’ll be able to log into them instantly — there’s nothing more frustrating than having to enter your password every time you want to update your status or post.
Second, don’t forget to save all of your favorite channels, even if they’re not currently in use.
you’ve got the dreaded “volume issue” with your Samsung Smart TV, here’s what to do: Visit menu > support > self-diagnosis. Enter your PIN (default is 0000), and reset Smart Hub. Once resetting is complete, go to main menu > apps > and delete any unused apps. Doing so may solve the problem!
9. Factory Reset Samsung TV
Your devices are filled with information that is precious to you. The last thing you want to do is reset it back to factory settings!
This is why we’ve put factory reset as the last step for this troubleshooting guide.
A factory reset will erase all of your TV’s information like your WiFi name and password, apps, and other valuable information.
Just like your computer or phone, there’s a way to factory reset your television whenever it starts acting up. The process is similar to a laptop or desktop computer, so it should be pretty easy for most people.
The easiest way to factory reset your TV is by going into the System menu and choosing the Self Diagnosis option. However, many modern televisions have a different menu layout — so you may need to dig a little deeper.
Samsung TV Volume Control Not Working can happen to anybody, but with a few simple fixes you’ll have full control of your Samsung television in no time!
When your Samsung TV volume won’t work, there are a couple of solutions that can get it working again. You can solve this issue by resetting the smart hub and the TV itself. Be aware that this solution just fixes the problem and returns your TV to its previous status — it doesn’t change any settings or save them.
If you have multiple remote controls, try using one exclusively with your TV so that it stores your commands correctly.
How To Fix The Volume On My Samsung TV
Here’s how to fix the volume on your Samsung TV. First, ensure that your TV is connected to the power source. Next, check the cable connections for loose ends or bad connections. Once you’ve done that, try to access and reset both your TV’s picture and sound settings using the remote control.
If you’re having trouble changing the volume on your Samsung TV, try replacing the batteries in the remote and see if that fixes the problem (make sure to use fresh batteries). If the remote doesn’t seem to be working, try resetting your smart hub and holding down the ‘down’ arrow and ‘pause’ button simultaneously until a message appears saying that your remote has been learned.
Samsung TV Volume Won’t Go Up Or Down
Some users have reported that the volume on their Samsung TV won’t go up or down. This is quite a common problem, especially after a firmware update. Fortunately, there are often solutions available to solve this problem.
If your Samsung TV volume is not working or stuck, you need to reset the TV. Click the settings button on your remote, and go to Support > Self Diagnosis > Reset Smart Hub. Enter the PIN on your TV, which is usually “0000” (default). You will see a screen asking if you want to continue and confirm that you want to reset the Smart Hub. The process will take 30 seconds, and your volume should work.
Why Is My Samsung TV Volume So Low
While you may be able to adjust the volume on your TV by adjusting your remote, it’s not always that simple. If you’re experiencing low volume on your Samsung television and there is a workaround, here are some suggestions you can try.
If you’re experiencing audio issues with your Samsung TV, first try to update the software. To do this, go to Settings >Support >Software Updates >Software Update and update the software if one is available. Next, try testing the HDMI cable by going to Settings> Support> Self Diagnosa > Signal Information> HDMI Cable Test> Start Test. If the test passes, your cable is fine and you may be experiencing a sound problem in another area of the TV. Otherwise, the HDMI cable should be replaced.
Hi there! I’m Sam Hendricks, and I’m a repair technician and expert. I created this website to help people like you save money and time by fixing your own appliances.
Over the years, I’ve seen people spend a lot of money on unnecessary repairs or replacements. That’s why I decided to share my expertise and create easy-to-follow guides for fixing appliances on your own.